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The Chapel

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Parking (Main Reception Parking)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 400cm x 335cm (13ft x 10ft).
  • The nearest designated bay is 31m (33yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 71cm (2ft 4in).
  • Comments View
    • There are doors from the foyer into the central aisle of the chapel.
    • The doors are double with one leaf locked.
    • The clear door opening is 62cm.
    • There are also doors to the right and left of the foyer.
    • The left hand door gives access to the Muslim prayer area.
    • The right hand door gives access to the meeting area.
    • Both doors should open to around 85cm, but at the time of our visit (March 2017) were sticking on the floor and would not open beyond 67cm.

Outside Access (Bethlem Spiritual and Pastoral Care Office)

  • This information is for the entrance located within the chapel.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft) wide.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played on some occasions.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is carpet, stone and concrete.
  • The lighting levels are varied.
  • Comments View
    • An area at the rear right of the chapel has been screened off as a meeting area (photograph 3).
    • An area for Muslim prayers has also been screened off at the rear left of the chapel (photograph 4).

Level Change (Altar/Spiritual & Pastoral Care Offices)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the altar.
  • There is/are 3 step(s) to the area/service.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low.

Toilet with Adaptations

  • The nearest accessible toilets are located in the Community Centre and Coffee Bar.
  • The accessible toilet is over 50m away.
  • Please see the Community Centre and Coffee Bar guide for further details.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left as you enter.
    • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are low.
  • Comments View
    • At the time of our revisit (March 2017) the standard toilet was being kept locked outside of service times.
    • The nearest alternative standard toilets are located in the Main Reception, Alexandra House Building or the Retreat Restaurant.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.