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Tyson House East 2 (Acorn Lodge Children's Unit)

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Introduction

  • Comments View
    • Acorn Lodge Children's Unit is located on the first floor of Tyson House East.
    • It can be entered using the Bethlem Adolescent Unit main reception entrance or via the front lift entrance.

Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Opening Times (Visiting Times)

  • Monday 16:00 - 20:00.
  • Tuesday 16:00 - 20:00.
  • Wednesday 16:00 - 20:00.
  • Thursday 16:00 - 20:00.
  • Friday 16:00 - 20:00.
  • Saturday 10:00 - 20:00.
  • Sunday 10:00 - 20:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Parking (Tyson House)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 375cm x 500cm (12ft 4in x 16ft 5in).
    • The nearest Blue Badge bay is 64m (69yd 2ft) from the Tyson House East main entrance.
    • The furthest Blue Badge bay is 130m (142yd 6in) from the Tyson House East main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The nearest designated bay to Occupational Therapy is 124m.
    • The nearest designated bay to The Bethlem & Maudsley Hospital School is 180m.
    • The nearest designated bay to Bishopsgate is 10m.
    • The nearest designated bay to the Gym is 75m.

Outside Access (Main Reception Entrance)

  • This information is for the entrance located facing the car park, on the right hand wing of the building.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 105cm (3ft 5in).
  • Comments View
    • The intercom is 136cm high.
    • This entrance leads to the main reception and Bethlem Adolescent Unit.

Level Change (Main Reception Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Front Lift Entrance)

  • This information is for the entrance located at the centre front of Tyson House.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 62cm (2ft).
  • Comments View
    • The intercom is 144cm high.
    • This entrance leads to the lift, Tyson East 2 (Acorn Lodge Children's Unit) and Tyson West 2 (Eating Disorders Unit).
    • Visitors are always met and accompanied into this entrance and in the lift, so there would be someone to open the locked door.

Level Change (Front Lift Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Lift (Front Lift Entrance)

  • There is a lift for public use.
  • The lift is located ahead as you enter the front lift entrance.
  • The lift is approximately 4m (4yd 1ft) from the front lift entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 108cm x 108cm (3ft 7in x 3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Outside Access (Side Entrance - Out of Hours Entrance)

  • This information is for the entrance located at the side of Tyson House East.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 71cm (2ft 4in).
  • Comments View
    • The intercom is 140cm high.
    • This entrance leads to some stairs.

Level Change (Side Entrance - Out of Hours Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main reception entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 2m from the main reception entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Other Floors (Acorn Lodge)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • The stairs are located ahead then to the left after reception.
    • The stairs are approximately 10m from the main entrance.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.

Accessible Toilet

  • The wards were not surveyed.
  • Outside of the wards, the nearest accessible toilets are located in Bishopsgate or the Community Centre, over 50m away.
  • Please see the Bishopsgate or the Community Centre guides for further details.

Standard Toilet(s)

Standard Shower

  • Shower facilities are available.
  • The shower(s) surveyed is/are located in the shared toilet.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.