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Tyson House West 2 (Eating Disorders)

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Opening Times (Visiting Times)

  • Monday 08:00 - 21:30.
  • Tuesday 08:00 - 21:30.
  • Wednesday 08:00 - 21:30.
  • Thursday 08:00 - 21:30.
  • Friday 08:00 - 21:30.
  • Saturday 10:30 - 12:00.
  • Saturday 14:00 - 15:00.
  • Saturday 15:30 - 17:45.
  • Saturday 20:00 - 21:00.
  • Sunday 10:30 - 12:00.
  • Sunday 14:00 - 15:00.
  • Sunday 15:30 - 17:45.
  • Sunday 20:00 - 21:00.

Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Outside Access (Main Entrance)

  • This information is for the entrance located to the left side of the Tyson House building, at the rear of the Place of Safety.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 73cm (2ft 5in).
  • Comments View
    • The intercom is 163cm high.
    • The path to this entrance is from the car park to the left of the building.
    • The path is to the left of the Place of Safety.
    • This entrance leads to the stairs and standard toilet.

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • The stairs are located immediately after the main entrance.
    • The stairs are approximately 1m from the main entrance.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Outside Access (Front Lift Entrance)

  • This information is for the entrance located at the centre front of Tyson House.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 62cm (2ft).
  • Comments View
    • The intercom is 144cm high.
    • This entrance leads to the lift, Tyson East 2 (Acorn Lodge Children's Unit) and Tyson West 2 (Eating Disorders Unit).
    • Visitors are always met and accompanied into this entrance and in the lift, so there would be someone to open the locked door.

Level Change (Front Lift Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Lift (Front Lift Entrance)

  • There is a lift for public use.
  • The lift is located ahead as you enter the front lift entrance.
  • The lift is approximately 4m (4yd 1ft) from the front lift entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 108cm x 108cm (3ft 7in x 3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • There is level access into the waiting room / area.
  • Level access is by lift.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room

  • There are 5 consultation/treatment rooms available.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 76cm (2ft) wide.
  • The type of flooring is carpet.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • Some chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are medium.

Accessible Toilet

  • The wards were not surveyed.
  • Outside of the wards, the nearest accessible toilets are located in Bishopsgate or the Community Centre, over 50m away.
  • Please see the Bishopsgate or the Community Centre guides for further details.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.