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Witley House

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Introduction

  • Services / facilities within the building include National Autism Unit, staff offices/provisions, Witley 2 - Ward in the Community, and Witley 3.
  • Comments View
    • The Ward in the Community (Witley 2) is expected to move back to Lambeth Hospital in May 2017.
    • Please contact the venue for details.
    • At the time of our visit (March 2017) the wards in Witley 3 were closed for refurbishment.

Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Parking (Witley House)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is located at the side of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 365cm x 490cm (11ft 12in x 16ft 1in).
  • The nearest Blue Badge bay is 9m (9yd 2ft) from the Witley 1 main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Witley 1 Main Entrance)

  • This information is for the entrance located at the centre front of the building.
  • There is level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 81cm (2ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 82cm (2ft 8in).
  • Comments View
    • There is a third set of doors. These doors are single and open away from you (push). The door opening is 82cm wide.

Outside Access (Office Suite)

  • This information is for the entrance located at the left side of the building.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 82cm (2ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 77cm (2ft 6in).
  • Comments View
    • The intercom is 150cm high.

Level Change (Office Suite)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Witley Entrance 2 - Ward in the Community)

  • This information is for the entrance located at the left side of the building.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 110cm (3ft 7in).
  • Comments View
    • There is a further door to enter the ward at the top of the stairs (photograph 4).
    • This door opens towards you (pull), is heavy and 80cm wide.

Level Change (Witley Entrance 2 - Ward in the Community)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the doorway then in the lobby after the second set of doors.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • The lighting levels at the step(s) are bright.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • There is no handrail at the first step.
    • This entrance can be bypassed using the entrance and the lift at Witley 1 entrance.
    • Please contact the venue by telephone or by the intercom at Witley 2 to arrange to be met and accompanied.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the foyer after the Witley 1 entrance.
  • The lift is approximately 3m (3yd 10in) from the Witley 1 entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • Comments View
    • This lift gives level access to Witley 2 and Witley 3 and offices.
    • A staff key fob is required to operate the lift and visitors would be accompanied.

Accessible Toilet

  • The wards were not surveyed.
  • Outside of the wards, the nearest accessible toilet is located in the Community Centre, over 150m away.
  • Please see the guide to the Community Centre for details.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left as you enter the office suite.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the office suite entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.