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19-21 Brownhill Road

Catford, London, SE6 2HG

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Access Guide

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Introduction

  • Services / facilities within the building include meeting rooms and staff offices.
  • Comments View
    • This office is the base for the Psychological Services in Learning Disabilities (Lewisham) Team.
    • Clients are adults with learning disabilities.
    • Clients are not generally seen at this office.
    • Occisionally, the venue may be used for meetings with professionals and family members.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location (Location)

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Catford / Catford Bridge.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 250cm x 1000cm (8ft 2in x 32ft 10in).
    • On street Blue Badge parking is located outside 13 Brownhill Road.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • The venue is located on a red route where general stopping or parking is not permitted.
    • The Blue Badge parking bay is restricted to parking for a maximum of 3 hours 10:00-16:00.

Outside Access (Main Entrance)

  • This information is for the entrance located on Brownhill Road.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 88cm (2ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are single width.
    • The door(s) is / are heavy.
    • The door opening is 80cm (2ft 7in) wide.
  • Comments View
    • The second door is after reception.
    • It is opened by staff key pad or released by reception.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The width of the ramp or slope is 135cm (4ft 5in).
  • The ramp or slope does bypass the step(s).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • There is a shallow step from the pavement to the forecourt, then a medium step outside the entrance.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The desk is not generally staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is not sufficient space to write or sign documents on the desk.
  • Comments View
    • The public would be visiting this venue by appointment only.

Inside Access

  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is carpet.
  • Comments View
    • The public would be permitted access to the groud floor meeting rooms only.
    • There is level access to the meeting rooms.
    • There are staff offices on the first floor which are accessed by stairs only.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • The accessible toilet is located to the right after the second entrance door.
    • The accessible toilet is 6m (6yd 1ft) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door weight is light.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The dimensions of the accessible toilet are 170cm x 260cm (5ft 7in x 8ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 97cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is no emergency alarm fitted in the room.

Standard Toilet(s)

  • The accessible toilet is used by all staff/ visitors.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille on request, large print on request, Makaton on request and different languages on request.
  • Water bowls for assistance dogs are available.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • A member of staff trained in Makaton is not generally on duty.
  • Home visits / services are available.