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Erith Heath Centre

Erith Heath Centre, 50 Pier Road, Erith, London, DA8 1RQ

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Erith.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Smart Parking.
    • The car park is located off Elrick Close.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 300cm x 470cm (9ft 10in x 15ft 5in).
    • On street Blue Badge parking is located off Elrick Close.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 80cm (2ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are single width.
    • The door opening is 85cm (2ft 9in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The ramp or slope does bypass the step(s).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right of the entrance.
  • There is / are 9 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is carpet and vinyl.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 6m (6yd 1ft) from the main entrance.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is carpet.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Information is available in Braille on request, large print and different languages.
  • Information in other languages and formats is available on request.
  • Announcements are in person.
  • The room does have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Consultation / Treatment Room

  • There are 4 consultation/treatment rooms available.
  • The room surveyed was G12.
  • The consultation / treatment room is 11m (12yd 1in) from the main entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The room does not have background music playing.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located to the right as you enter.
    • The accessible toilet is 15m (16yd 1ft) from the main entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door weight is heavy.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 125cm x 185cm (4ft 1in x 6ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

Additional Info Health

  • Disability awareness training is provided for staff.
  • The most commonly produced documents can be provided in other formats.
  • Documents in Braille, large print and different languages format can be requested.
  • Are.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Portable hearing loops cannot be provided on request.
  • Home visits services are available.