Access Guide
Introduction
- Services / facilities within the building include meeting rooms.
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Comments
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- The Jenner Health Centre is one of the Lewisham venues which are part of the national Improving Access to Psychological Therapies Services (IAPT) scheme.
- It is a free and confidential NHS service provided by the South London and Maudsley NHS Foundation Trust.
- It offers a range of short-term psychological therapies to adults 18 years and over, who are registered with a Lewisham GP.
- The Jenner Health Centre is a large centre including GP and dental services.
- IAPT clients are seen by appointment in consultation rooms on the first floor.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Forest Hill/ Catford/ Catford Bridge.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 490cm (9ft 10in x 16ft 1in).
- The nearest designated bay is 7m (7yd 1ft) from the main entrance.
- The furthest designated bay is 60m (65yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- There are two Blue Badge bays close to the main entrance.
- There are a futher 4 bays at the rear of the building, near the car park entrance.
Outside Access (Main Entrance)
- This information is for the entrance located facing the car park.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 92cm (3ft) wide.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located to the right after the main entrance.
- The lift is 3m (3yd 10in) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 140cm x 140cm (4ft 7in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Waiting Room / Area (First Floor)
- There is a waiting room / area.
- The waiting room / area is 4m (4yd 1ft) from the lift.
- There is level access into the waiting room / area.
- Level access is by lift.
- There are doors into the waiting room / area.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 150cm (4ft 11in) wide.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is carpet.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- Announcements are in person.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room/area.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
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Comments
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- Although there is a reception window in this room it is not staffed for IAPT sessions.
- Clients attend the centre by appointment and are instructed to wait in the waiting area until being greeted in person by their therapist.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is vinyl.
- The lighting levels are bright.
Accessible Toilet (Ground Floor Foyer)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- The accessible toilet is located to the left after the main entrance.
- The accessible toilet is 2m (2yd 7in) from the main entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The door weight is light.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 151cm x 212cm (4ft 11in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 77cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 120cm (3ft 11in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the grab rails and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There is an additional accessible toilet off the main ground floor waiting area of the health centre.
- This toilet also has the transfer space to the right (picture 2).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located on the first floor, off the corridor leading to the consultation rooms.
- Unisex toilets are 7m (7yd 1ft) from the lift.
- Inside the venue, there is level access to the unisex toilet.
- This is by lift.
- Lighting levels are medium.
Additional Info
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- A member of staff trained in Makaton is not generally on duty.
- A raised or tactile plan of the building is not available on request.