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Michael Rutter Centre

Maudsley Hospital, De Crespigny Park, London, SE5 8AF

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Access Guide

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Introduction

  • Comments View
    • The Michael Rutter Centre is a national specialist outpatient service for children and young people.
    • It is located in a detached building on De Crespigny Park.
    • Service areas include; anxiety disorders and trauma, learning disabilities, autism and related disorders, adoption and fostering assessments, conduct disorders.

Getting Here (Maudsley Hospital)

  • By Road View
    • Maudsley Hospital is located in Camberwell, South London just off Denmark Hill. It is approximately 0.6 km from the A202 (Peckham Road) which gives access to the A3 and A23 to the West and the A2 and 20 to the East.
    • The Hospital has its own car park which is located at the front of the hospital. Blue Badge bays are available.
  • By Bus View
    • The nearest bus stop is Kings College (Stop A) which is located on Denmark Hill and is approximately 90 metres from the main hospital entrance. Services that stop here are the 42, 68, 468 and N68.
  • By Train View
    • The nearest train station is Denmark Hill approximately 200 metres away located to the South of the hospital site.
  • By Underground View
    • The nearest tube station is Brixton, approximately 2.3 km away via Denmark Hill, Cold Harbour Lane, Lilford Road and Brixton Road.
  • Useful Links View

Opening Times

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 17:15.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Southwark.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Denmark Hill.
  • The nearest underground station is Brixton.

Parking (Michael Rutter Centre Patient Car Park)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 400cm (9ft x 13ft).
  • The nearest designated bay is 8m (8yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The car park does not have a height restriction barrier.
  • Comments View
    • The car park is accessed via powered gates from De Crespigny Park.
    • The gates are operated by reception staff, after contact via the intercom.
    • The intercom is within reach of the vehicle driver.

Outside Access (Entrance Gate)

  • This information is for the entrance located on the pedestrian route from De Crespigny Park into the vehicle grounds.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 80cm (2ft) wide.

Level Change (Entrance Gate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located before and after the gate.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 160cm (5ft 3in).

Reception

  • The reception desk is 3m (3yd 11in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low in height.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is carpet.
  • Lighting levels are medium.
  • Comments View
    • Patients and visitors are seen on the ground floor.
    • Staff offices are located on the first and second floors.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are second floor staff offices.
  • Comments View
    • The stairs are located in a secure staff area.

Lift

  • There is a lift for public use.
  • The lift is located off the main corridor, beyond reception.
  • The lift is 10m (10yd 3ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft).
  • The dimensions of the lift are 110cm x 210cm (3ft x 6ft).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is low.
  • Comments View
    • The lift would normally only be used by staff.
    • A staff security fob is required for access.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the main entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 155cm (5ft 1in).
  • The type of flooring is carpet.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room

  • There are 20+ consultation/treatment rooms available.
  • The room surveyed was 14.
  • The consultation / treatment room is 20m (21yd 2ft) from the main entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 77cm (2ft) wide.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • Some chairs with armrests available.
  • No tables are permanently fixed.
  • Lighting levels are medium.

Restaurant Bar Internal (Cafe)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the cafe entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light meals, snacks and drinks.
  • Comments View
    • The cafe is open for 5 hours each day, which may vary.
    • Core opening hours are 10:00 - 14:00.
    • The cafe is located to the left from reception.
    • It is next to the waiting room.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located off the main corridor, next to the cafe.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 91cm (2ft 12in).
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the corridor beyond the dining room.
    • The female and male toilets are approximately 16m (17yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the baby care room.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There is a further standard toilet in the baby care room.
    • Next door is a room for preparing baby food, with a kitchen sink.
    • There are additional standard toilets in the corridor to the right from reception, next to Consultation Room 3.
    • These toilets are 25m from the main entrance.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint within King's Hospital, 100m from the main reception.