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Snowsfields Reception and Supported Discharge Service

Maudsley Hospital, De Crespigny Park, London, SE5 8AF

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Access Guide

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Introduction

  • Comments View
    • This facility is used during the day for education, training and therapy for patients who are staying in the Snowsfields Ward.

Getting Here (Maudsley Hospital)

  • By Road View
    • Maudsley Hospital is located in Camberwell, South London just off Denmark Hill. It is approximately 0.6 km from the A202 (Peckham Road) which gives access to the A3 and A23 to the West and the A2 and 20 to the East.
    • The Hospital has its own car park which is located at the front of the hospital. Blue Badge bays are available.
  • By Bus View
    • The nearest bus stop is Kings College (Stop A) which is located on Denmark Hill and is approximately 90 metres from the main hospital entrance. Services that stop here are the 42, 68, 468 and N68.
  • By Train View
    • The nearest train station is Denmark Hill approximately 200 metres away located to the South of the hospital site.
  • By Underground View
    • The nearest tube station is Brixton, approximately 2.3 km away via Denmark Hill, Cold Harbour Lane, Lilford Road and Brixton Road.
  • Useful Links View

Opening Times (Staff Hours)

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Southwark.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Denmark Hill.
  • The nearest underground station is Brixton.

Parking (Mapother House Staff / Blue Badge Parking)

  • The venue does have its own car park.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 200cm x 400cm (6ft x 13ft).
  • The nearest designated bay is 13m (14yd 8in) from the main entrance.
  • The furthest designated bay is 30m (32yd 2ft) from the main entrance, using the ramp.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • Although this car park is intended for staff and Blue Badge holders, it is not monitored and the Blue Badge bays are generally used by non-Blue Badge holders.
    • At the time of our visit (January 2014) there were proposals to install barriers to the car park to restrict usage to staff only and the number of Blue Badge bays may change.
    • There are two public on-street Blue Badge bays on De Crespigny Park near the junction with Denmark Hill.
    • The bays are 200 x 500 cm.
    • Other parking bays on the street are pay and display.
    • It is approximately 100m from Mapother House to the main hospital car park general parking area.
    • It is over 200m from the Blue Badge bays in the main car park to Mapother House.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 165cm (5ft) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 116cm (3ft) wide.
  • Comments View
    • The outer door is operated by staff security fob or by the reception of the department contacted via the intercom.
    • There is not a button to contact the BRC marked on this intercom.
    • The second door is operated automatically by movement sensor.
    • Both doors are operated by movement sensor to exit the building.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the main entrance and after the second doors.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp/slope does bypass the step(s).
  • There are steps to access this area / service.
  • The steps are located to the left of the main entrance.
  • There is / are 2 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Lift (Front Lift)

  • There is a lift for public use.
  • The lift is located to the left of the main entrance corridor.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 117cm x 215cm (3ft 10in x 7ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • This lift can be used to access all service except for the level access route to Southwark CAMHS on level 1A. Please use the rear lift for this service.
    • At the time of our visit (March 2017) this lift was temporarily out of service.
    • The rear lift can be used as an alternative.

Outside Access (Unit Entrance)

  • This information is for the entrance located on the second floor landing of Mapother House.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 71cm (2ft 4in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 64cm (2ft 1in).
  • Comments View
    • At both doors a second door leaf could be unlocked to give a double width opening.
    • The intercom is 147cm high.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Toilet with Adaptations

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located on the right of the main corridor.
    • This accessible toilet is approximately 16m (17yd 1ft) from the unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from staff.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 185cm x 260cm (6ft 1in x 8ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 115cm (3ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is push.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a push button alarm in this cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is poor.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint within King's Hospital, 100m from the main reception.