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Southwark CAMHS

Maudsley Hospital, De Crespigny Park, London, SE5 8AF

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Access Guide

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Introduction

  • Comments View
    • The service is located within Mapother House at the rear of the building with level access from level 1A and alternative access from level 1.

Getting Here (Maudsley Hospital)

  • By Road View
    • Maudsley Hospital is located in Camberwell, South London just off Denmark Hill. It is approximately 0.6 km from the A202 (Peckham Road) which gives access to the A3 and A23 to the West and the A2 and 20 to the East.
    • The Hospital has its own car park which is located at the front of the hospital. Blue Badge bays are available.
  • By Bus View
    • The nearest bus stop is Kings College (Stop A) which is located on Denmark Hill and is approximately 90 metres from the main hospital entrance. Services that stop here are the 42, 68, 468 and N68.
  • By Train View
    • The nearest train station is Denmark Hill approximately 200 metres away located to the South of the hospital site.
  • By Underground View
    • The nearest tube station is Brixton, approximately 2.3 km away via Denmark Hill, Cold Harbour Lane, Lilford Road and Brixton Road.
  • Useful Links View

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the borough.
  • This venue is situated in Southwark.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Denmark Hill.
  • The nearest underground station is Brixton.

Parking (Mapother House Staff / Blue Badge Parking)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 200cm x 400cm (6ft x 13ft).
    • The nearest designated bay is 13m (14yd 8in) from the main entrance.
    • The furthest designated bay is 30m (32yd 2ft) from the main entrance, using the ramp.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • Although this car park is intended for staff and Blue Badge holders, it is not monitored and the Blue Badge bays are generally used by non-Blue Badge holders.
    • At the time of our visit (January 2014) there were proposals to install barriers to the car park to restrict usage to staff only and the number of Blue Badge bays may change.
    • There are two public on-street Blue Badge bays on De Crespigny Park near the junction with Denmark Hill.
    • The bays are 200 x 500 cm.
    • Other parking bays on the street are pay and display.
    • It is approximately 100m from Mapother House to the main hospital car park general parking area.
    • It is over 200m from the Blue Badge bays in the main car park to Mapother House.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 165cm (5ft) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 116cm (3ft) wide.
  • Comments View
    • The outer door is operated by staff security fob or by the reception of the department contacted via the intercom.
    • There is not a button to contact the BRC marked on this intercom.
    • The second door is operated automatically by movement sensor.
    • Both doors are operated by movement sensor to exit the building.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the main entrance and after the second doors.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp or slope does bypass the steps.
  • There are steps to access this area / service.
  • The steps are located to the left of the main entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.

Other Floors (Main Stairs)

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • The stairs are located to the right of the entrance foyer.
    • The stairs are approximately 5m from the main entrance.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Rear Lift)

  • There is a lift for public use.
  • The lift is located to the left after the third set of doors from the main entrance.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-1A-2.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 124cm (4ft 1in).
  • The dimensions of the lift are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The highest button is 138cm.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • On level 1A (for Southwark CAMHS) there is a separate rear exit from the lift.
    • On the other floors entry and exit is through the same door.

Outside Access (CAMHS Accessible Entrance - Level 1A)

  • This information is for the entrance located on leaving the rear lift on level 1A.
  • There is level access into the venue.
  • Level access is via lift.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft) wide.

Outside Access (CAMHS Entrance - Level 1)

  • This information is for the entrance located on the first floor landing.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are permanently held open.
    • The width of the door opening is 80cm (2ft 7in).

Level Change (CAMHS Entrance - Level 1)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the first and second doors.
  • The ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are bright.
  • There is a lift to access this area/service.
  • The lift does bypass the ramp/slope.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is carpet.
  • Lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the main corridor between the reception and the Level 1 entrance and some consulting rooms.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception

  • The desk/counter is 6m (6yd 1ft) from the Level 1A entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is sufficient space to write or sign documents on the desk/counter.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the level 1A entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Consultation / Treatment Room

  • There are 8 consultation/treatment rooms available.
  • The room surveyed was room 3.
  • The consultation / treatment room is 15m (16yd 15in) from the reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 68cm (2ft) wide.
  • The type of flooring is carpet.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • All chairs with armrests available.
  • No tables are permanently fixed.
  • Lighting levels are medium.
  • Comments View
    • The consultation rooms are a range of sizes - the photographs show rooms 3 and 1.
    • Some of the rooms have a linked observation room.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located beyond the reception desk, to the left of the waiting room.
    • This accessible toilet is approximately 8m (8yd 2ft) from the level 1A entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The dimensions of the accessible toilet are 147cm x 275cm (4ft 10in x 9ft).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 200cm (6ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is a push button alarm in this cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 135cm (4ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 91cm (2ft 12in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint within King's Hospital, 100m from the main reception.