You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 8 bedrooms for male residents with shared bathrooms, a dining room and a common room.
• Services / facilities within the grounds include a patio garden.
• Related link 5 Heather Close.
• Http://www.disabledgo.com/access-guide/south-london-and-maudsley-nhs-foundation-trust/5-heather-close
• Related link 3 Heather Close.
• Http://www.disabledgo.com/access-guide/south-london-and-maudsley-nhs-foundation-trust/3-heather-close

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• Comments View
  • 1 Heather Close is part of a group of residential buildings with 3 and 5 Heather Close managed by the Complex Rehabilitation Service.
  • The centre provides 24-hour, rehabilitation, nursing care and accommodation for up to 34 adults with long-term mental illness and challenging behaviour.
  • It provides care for people who live in the London Borough of Lewisham.
  • The main visitor reception for all the buildings is based in 5 Heather Close.
  • Residents from other blocks may also visit 5 Heather Close to use the club room or for consultations. .
  • The car park is shared by all the buildings.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hither Green.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• There is/are 0 designated parking bay(s) within the car park.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is block paving.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

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• Comments View
  • There is not a dropped kerb immediately in front of the building.
  • The nearest parking bay is 4m from the entrance to 5 Heather Close but the step-free route is 40m.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 88cm (2ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Route finding signage is not available.
• The type of flooring in walkways and corridors is vinyl and tiles.
• The lighting levels are varied.

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• Comments View
  • The pictures show the dining room and common room.
  • There is level access from the common room into the garden.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There are 1 consultation/treatment rooms available.
• The consultation / treatment room is 15m (16yd 1ft) from the main entrance.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 80cm (2ft 7in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is not adjustable.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to the staircase, to the right of the main corridor.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G,1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

You are on Accommodation. Skip to the next section.

Accommodation

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• Location of Accessible Accommodation View
  • The establishment provides 0 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
• Auxiliary Aids - General View
  • Assistance dogs are welcome to stay with residents in standard rooms.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • There is level access to standard rooms on other floors.
• Comments View
  • It was not possible to access the rooms at the time of the survey.

You are on Standard Bathroom. Skip to the next section.

Standard Bathroom

• The bathroom is male.
• The standard bathroom is 8m (8yd 2ft) from the lift.
• There is level access from an accessible entrance.
• Level access is by lift.
• Lighting levels are bright.
• The facilities available in the standard bathroom include a toilet, a bath and a sink.

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• Comments View
  • The taps and flush are operated by sensors.

You are on Standard Shower. Skip to the next section.

Standard Shower

• Shower facilities are available.
• The showers are located in the standard shower room on the first floor.
• There is level access to the services from the shower facilities.

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• Comments View
  • The shower room is wet room design.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • This accessible toilet is located to the right of the ground floor corridor.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 180cm x 255cm (5ft 11in x 8ft 4in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is a push button alarm next to the toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located in the main entrance foyer.
  • Unisex toilets are 4m (4yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are medium.
• Comments View
  • There are additional standard toilets for residents on the first floor.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille on request, large print on request and different languages on request.
• Water bowls for assistance dogs are available.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Home visits / services are available.

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• Comments View
  • The centre is part of the rehabilitation service.
  • Home visits would be arranged by the community nursing team when residents are ready to move into independent living.