Access Guide
Introduction
- Services / facilities within the building include meeting rooms and staff offices.
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Comments
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- This office is the base for the Psychological Services in Learning Disabilities (Lewisham) Team.
- Clients are adults with learning disabilities.
- Clients are not generally seen at this office.
- Occisionally, the venue may be used for meetings with professionals and family members.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location (Location)
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Catford / Catford Bridge.
Parking
- The venue does not have its own car park.
- There is not a car park for public use within 200m (approx).
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 250cm x 1000cm (8ft 2in x 32ft 10in).
- On street Blue Badge parking is located outside 13 Brownhill Road.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- The venue is located on a red route where general stopping or parking is not permitted.
- The Blue Badge parking bay is restricted to parking for a maximum of 3 hours 10:00-16:00.
Outside Access (Main Entrance)
- This information is for the entrance located on Brownhill Road.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 88cm (2ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 80cm (2ft 7in) wide.
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Comments
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- The second door is after reception.
- It is opened by staff key pad or released by reception.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right of the entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The width of the ramp or slope is 135cm (4ft 5in).
- The ramp/slope does bypass the step(s).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- There is a shallow step from the pavement to the forecourt, then a medium step outside the entrance.
Reception
- The desk is 3m (3yd 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The desk is not generally staffed.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is not sufficient space to write or sign documents on the desk.
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Comments
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- The public would be visiting this venue by appointment only.
Inside Access
- There is not a hearing assistance system.
- This venue does not play background music.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is carpet.
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Comments
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- The public would be permitted access to the groud floor meeting rooms only.
- There is level access to the meeting rooms.
- There are staff offices on the first floor which are accessed by stairs only.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is located to the right after the second entrance door.
- The accessible toilet is 6m (6yd 1ft) from the main entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door weight is light.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The dimensions of the accessible toilet are 170cm x 260cm (5ft 7in x 8ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 97cm (3ft 2in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 110cm (3ft 7in) high.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low colour contrast between the internal door and wall.
- The contrast between the external door and wall is poor.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the grab rails and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There is no emergency alarm fitted in the room.
Standard Toilet(s)
- The accessible toilet is used by all staff/ visitors.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in Braille on request, large print on request, Makaton on request and different languages on request.
- Water bowls for assistance dogs are available.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- A member of staff trained in Makaton is not generally on duty.
- Home visits / services are available.
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Comments
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- Clients would normally be seen in other settings.