You are on Introduction. Skip to the next section.

Introduction

• This service offers inpatient and outpatient mental illness assessments by psychiatrists to people aged 18-65 at Guy's Hospital and St Thomas' Hospital.
• They also provide psychiatric assessments within Emergency Departments (ED) to determine if people need mental health care and treatment at the above hospitals, plus a range of clinical care and treatment services to suit people's needs.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is London Bridge.
• The nearest underground station is London Bridge.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.
• There is not a car park for public use within 200m (approx).
• On street marked Blue Badge bays are not available.
• Clearly signed and / or standard marked parking bays are not available.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front right of the building.
• There is level access into the venue.
• There is an intercom at this entrance.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double (with one leaf locked).
• The door(s) is / are heavy.
• The width of the door opening is 68cm (2ft 3in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are medium.
• There is not a bell to attract attention.
• There is not sufficient space to write or sign documents on the desk/counter.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is carpet and vinyl/laminate.
• The lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter the stairwell on the ground floor.
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is not a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the 2 additional consultation rooms and staff offices.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 1m from the main entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.

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• Comments View
  • 2 of the consultation rooms are on the first floor.
  • Arrangements can be made to see patients with mobility difficulties on the ground floor.
  • Patients who are wheelchair users would be seen elsewhere on the hospital such as in the ward or outpatient clinic site by arrangement.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located ahead as you enter.
  • The female and male toilets are approximately 11m (12yd 1in) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located off the main corridor.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• The lighting levels at the step(s) are medium.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness training is provided for staff.
• The most commonly produced documents could be provided in other formats.
• Documents in Braille, large print, audio and different languages format can be requested.
• Assistance dogs are allowed in most areas of the hospital.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Portable hearing loops cannot be provided on request.
• Home visits services are not available.