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3 Heather Close

3 Heather Close, Hither Green, London, SE13 6UG

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Access Guide

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  • Comments View
    • 3 Heather Close is part of a group of residential buildings with 1 and 3 Heather Close managed by the Complex Rehabilitation Service.
    • The flats in 3 Heather Close are for clients who are able to manage independent living.
    • The Heather Close centre provides 24-hour, rehabilitation, nursing care and accommodation, for up to 34 adults with long-term mental illness and challenging behaviour. .
    • It provides care for people who live in the London Borough of Lewisham.
    • The main visitor reception for all the buildings is based in 5 Heather Close.
    • Residents from other blocks may also visit 5 Heather Close to use the club room or for consultations. .
    • The car park is shared by all the buildings.


  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hither Green.


  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is block paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • There is not a dropped kerb immediately in front of the building.
    • The nearest parking bay is 4m from the entrance to 5 Heather Close but the step-free route is 40m.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 89cm (2ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the path from the parking area, past 1 Heather Close.
  • The ramp or slope is permanent.

Inside Access

  • This venue does not play background music.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is vinyl.
  • Comments View
    • The photos show the communal hallway and laundry room.
    • The laundry is on the ground floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G,1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are 3 self-contained flats.


  • Location of Accessible Accommodation View
    • The establishment provides 0 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Rooms are located to the left and right of the entrance hall.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
  • Comments View
    • All the flats have a lounge/ dining room, separate double bedroom and standard bathroom with a bath.
    • The flats are let partially furnished.

Additional Info

  • Documents are available in Braille on request and large print on request.