Access Guide
Introduction
- The Community Neurorehabilitation Team offers specialist rehabilitation services for people who have had an acute neurological event or a deterioration in function due to their neurological condition. .
- We aim to deliver a comprehensive rehabilitation programme for people with acquired brain injury for a maximum period of 8 weeks, focusing on specific goals for each patient.
- The team provides rehabilitation at either Broad Green Centre, the persons’ home or in the local community dependent on the patient’s needs.
- A transport service is available for patients to the Broad Green Centre, if they are unable to access private or public transport due to physical or cognitive problems.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is West Croydon Station.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 300cm x 340cm (9ft 10in x 11ft 2in).
- The nearest designated bay is 5m (5yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 135cm (4ft 5in) wide.
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Second set of doors
View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 125cm (4ft 1in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is permanent.
Reception
- The desk is 5m (5yd 1ft) from the main entance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is not a prescription box.
- There is not a bell to attract attention.
- There is not sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Route finding signage is not available.
- No Braille signage is available.
- No tactile signage is available.
- No pictorial signage is available.
- The type of flooring in walkways and corridors is vinyl.
- The lighting levels are medium.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 8m (8yd 2ft) from the main entrance.
- There is level access into the waiting room / area.
- There are doors into the waiting room / area.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- Chairs with armrests are available.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- Information is available in Braille on request, large print and different languages.
- Information in other languages and formats is available on request.
- Announcements are in person.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are medium.
Consultation / Treatment Room
- There are 5 consultation/treatment rooms available.
- The room surveyed was G21.
- The consultation / treatment room is 18m (19yd 2ft) from the main entrance.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 77cm (2ft 6in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- The room does not have background music playing.
- Lighting levels are medium.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is located to the left as you enter.
- The accessible toilet is 8m (8yd 2ft) from the main entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The door weight is light.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The dimensions of the accessible toilet are 185cm x 320cm (6ft 1in x 10ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 135cm (4ft 5in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 80cm (2ft 7in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the grab rails and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
View
- The accessible toilet also serves as a unisex standard toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info Health
- Disability awareness training is provided for staff.
- The most commonly produced documents can be provided in other formats.
- Documents in large print and different languages format can be requested.
- Are.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Portable hearing loops cannot be provided on request.
- Home visits services are available.