Access Guide
Introduction
- Services / facilities within the building include Bec Ward - Female Ward and Oak Ward - Male Ward.
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Comments
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- Greenvale Specialist Care Unit provides specialist assessment, treatment, accommodation and 24 hour nursing care for people aged over 65 who have dementia and challenging behaviour.
- Their team of specialist nurses, psychologists occupational therapists and physiotherapists work closely with the person, their family and carers.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Streatham.
- The nearest underground station is Tooting Bec.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- There is an intercom at this entrance.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up to the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Outside Access (Car Park Entrance)
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Entrance Details
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- This information is for the entrance located off the car park.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell but it is not at a convenient height for wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 84cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Level Change (Car Park Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
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Reception
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- The reception point is located immediately beyond the main entrance.
- The reception point is approximately 4m (4yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- The lighting levels are medium.
Ward (Bec Wing)
- There is level access in the ward.
- The ward is female.
- The ward is single sex.
- There is/are 14 side room(s) available.
- The area/room/bay surveyed was T/1/G/0255.
- There is a/are door(s) to the area/room/bay.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre around the bed(s)/between beds.
- The bed(s) is/are adjustable.
- No bed(s) has/have bedside storage.
- Bedside services available include; televisions.
- These services are not chargeable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook and loop.
- There is an accessible toilet for visitors to use on the ward.
- There is a standard toilet for visitors to use on the ward.
- There is a bathroom on the ward.
- Lighting levels are medium.
- A flashing alarm is not available.
- A vibrating alarm is not available.
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Comments
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- A similar male ward is located in Oak Wing.
Toilet with Adaptations (Bec Wing)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text signage on or near the toilet door.
- This accessible toilet is located on Bec Wing.
- This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- Within the female standard toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 140cm x 190cm (4ft 7in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a push button alarm in this cubicle.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 115cm (3ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 114cm (3ft 9in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 136cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Washroom (Bec Wing)
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Washroom Details
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- The washroom surveyed has a wheel in shower and a toilet.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a bath.
- The washroom surveyed is located on Bec Wing.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is female.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 240cm x 390cm (7ft 10in x 12ft 10in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- There is a push button alarm system in this washroom.
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 85cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is sensor. It is a mixer tap.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 50cm (1ft 8in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 77cm.
- The lateral transfer space on the right is 135cm.
- There is a flush on the transfer side.
- There is no dropdown rail for the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is not a toilet roll holder.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There are not wall-mounted grab rails available.
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Bath Details
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- There is not a bath.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is medium.
- The colour contrast between the internal washroom door and wall is low.
- The toilet seat colour contrast is high.
- The colour contrast between the washroom floor and walls is low.
- Lighting levels are bright.
Standard Toilet(s) (Bec Wing)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on Bec Wing.
- The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Additional Info Health
- Disability awareness training is provided for staff.
- Documents in large print and different languages format can be requested.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Help with luggage is generally available for inpatients.
- The mobility aids available include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact reception.
- Portable hearing loops can be provided on request.
- Home visits services are available.