Access Guide
Introduction
- Services / facilities within the building include counselling rooms.
- Related link Purley Resource Centre - Older Adults Outpatients.
- Http://www.disabledgo.com/access-guide/south-london-and-maudsley-nhs-foundation-trust/purley-resource-centre-older-adults-outpatients
- Related link Purley Portacabin - Care Home Intervention Team.
- Http://www.disabledgo.com/access-guide/south-london-and-maudsley-nhs-foundation-trust/purley-resource-centre-portacabin-care-home-intervention-service
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Comments
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- Promoting Recovery team (New Addington and Purley)based at Purley provides a service for people, aged 18-65, who live in the London Borough of Croydon or are registered with aligned GP Practices and have a main diagnosis of a non psychotic mental illness.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Purley.
Parking (Staff and Blue Badge Parking)
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 310cm x 450cm (10ft 2in x 14ft 9in).
- The nearest Blue Badge bay is 115m (125yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 120m (131yd 8in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- There is 1 Blue Badge bay in the driveway as it passes the building.
- The roadway is marked 'loading bay' but there is also a sign on the wall to indicate the Blue Badge parking.
- The other two Blue Badge bays are in the main car park.
- The driveway from the building to the car park is steep, as is the path from the driveway to the building.
- There are standard pay and display parking bays on the main road outside the building.
Outside Access (Pedestrian Gate)
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Entrance Details
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- This information is for the entrance located on Pampisford Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 85cm.
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Ramp/Slope Details
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- The ramp/slope is located after the gate, leading down to the main path around the building.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
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Comments
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- This path gives access to the rear of the 18 - 65 Service building, for visitors not using the car park.
Outside Access (Main Entrance)
- This information is for the entrance located on the opposite side of the building to Pampisford Road.
- There is not level access into the venue.
- There is an intercom at this entrance.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 107cm (3ft 6in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from the main driveway to the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 125cm (4ft 1in).
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Comments
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- From the main driveway there is a steep slope on the path leading towards the building.
- There are then easy slopes on the path as it runs alongside the building.
- The path turns to the left around the building, then left again to another ramp up to the entrance.
- There are handrails to both sides on the last section of ramp.
Reception
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is not a bell to attract attention.
- There is not sufficient space to write or sign documents on the desk/counter.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are medium.
Level Change (Foyer)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right after the reception.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 100cm (3ft 3in).
- The lighting levels at the ramp/slope are bright.
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Comments
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- This ramp leads to the waiting room, interview rooms and clinic room.
Waiting Room / Area
- The vending machine controls are not within 120cm (4ft) from floor level.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Interview Rooms)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 1.
- There is not level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 72cm (2ft 4in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Clinic Room)
- There is / are 1 consultation / treatment room(s) available.
- There is not level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 70cm (2ft 4in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G,1.
- The stairs are located to the left of the entrance foyer.
- The stairs are approximately 5m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are staff offices which may sometimes be used as additional consultation rooms.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the right after the reception, up the ramp.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The door is light.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The dimensions of the accessible toilet are 175cm x 250cm (5ft 9in x 8ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and waste paper pedal bin disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is not a mirror.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Changing Facilities
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- Baby changing facilities are available within this accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
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Comments
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- The emergency alarm is a pushbutton near to the toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right, past reception, up the ramp.
- The female toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right, past reception, up the ramp.
- The male toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Additional Info Health
- Disability awareness training is provided for staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print and different languages format can be requested.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Portable hearing loops cannot be provided on request.
- Home visits services are available.