You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include consultation rooms.

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• Comments View
  • The Assessment and Liaison Service is for Lewisham residents with mental health problems or residents from neighbouring boroughs who are registered with a Lewisham GP.
  • Patients who are not able to access the building may be seen at home or in other settings.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Lee.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.
• There is not a car park for public use within 200m (approx).
• On street marked Blue Badge bays are not available.
• Clearly signed and / or standard marked parking bays are available.
• Standard marked parking bays are located on both sides of Southbrook Road.
• There is not a designated drop off point.

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• Comments View
  • The venue is in a controlled parking zone where most parking bays are reserved for residents only 10:00 - 12:00.
  • There are some bays near the venue which are available for pay by phone parking during restricted hours; telephone 020 3046 0010 quoting location 1579.

You are on Outside Access (Step-free Entrance - Gate and Building Entrance). Skip to the next section.

Outside Access (Step-free Entrance - Gate and Building Entrance)

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• Entrance Details View
  • This information is for the entrance located to the left of the building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell but it is not at a convenient height for wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 80cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 72cm.
• Ramp/Slope Details View
  • The ramp/slope is located after the gate, on the path leading to the building entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp is 105cm.
• Comments View
  • Ringing the bell alerts staff who will come to open the gate and escort the client to the building entrance.
  • This entrance goes into the lower ground floor of the building.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 89cm.
• Step Details View
  • The step(s) is/are located in front of the entrance.
  • There is/are 11 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located in the waiting room to the left of the corridor after the main entrance.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the lift.
  • There is step free access to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.
• Comments View
  • There is no step-free access to the reception or waiting area from the step-free entrance.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are LG,G,1,2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is not a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are reception, waiting room and some consulting rooms from the step-free entrance.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

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• Comments View
  • There are 3 consulting rooms on the lower ground floor level which can be reached from the step-free entrance.
  • Other rooms are on the first and second floors.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located on the lower ground floor.
  • This accessible toilet is approximately 6m (6yd 1ft) from the step-free entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The dimensions of the accessible toilet are 100cm x 190cm (3ft 3in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not a lateral transfer space.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and waste paper pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 80cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is poor.
  • The contrast between the external door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor.
  • Inside the venue, there is not level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are available in Braille on request, large print on request, Makaton on request and different languages on request.
• Water bowls for assistance dogs are available.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• A member of staff trained in Makaton is not generally on duty.
• A raised or tactile plan of the building is not available on request.
• Home visits / services are available.