Access Guide
Introduction
- This building is the location for the Croydon Community Opportunities Service (COS).
- The service works with people aged 18 to 65 who use SLaM community mental health services.
- It provides a service for people who would like to explore social or community activities, training, education, volunteering and/or employment opportunities.
- The service is located on the ground floor of the building.
- Clients are seen by appointment only.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is East Croydon.
- There is not a tram stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
- There is a car park for public use within 200m (approx).
- The name of the car park is NCP Croydon Wandle Road.
- The car park is located to the north of the venue on Wandle Road.
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Public Car Parks.
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- Please click here for more information on parking.
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
- On street Blue Badge parking is located in a single bay opposite the building.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 500cm (6ft 7in x 16ft 5in).
- Standard marked parking bays are located on the street, opposite the venue.
- There is not a designated drop off point.
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Comments
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- Standard on-street bays are pay and display.
Outside Access (Main Entrance)
- This information is for the entrance located at the front left of the building.
- There is not level access into the venue.
- There is an intercom at this entrance.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 71cm (2ft 4in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 71cm (2ft 4in).
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Comments
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- The intercom, to the right of the main entrance, is 150cm high.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located immediately in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception
- The desk/counter is 2m (2yd 7in) from the second set of doors at the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The desk/counter is staffed.
- The lighting levels are bright.
- There is not a hearing assistance system.
- There is sufficient space to write or sign documents on the desk/counter.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 3m from the second doors at the main entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is carpet.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are medium.
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Comments
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- The venue is mostly an open plan office space.
- There is a large table for group meetings at the rear right of the venue (photograph 1).
- There are also several small rooms for private meetings (photograph 2).
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the right as you enter, to the right of the reception desk.
- This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 180cm x 330cm (5ft 11in x 10ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is not a soap dispenser.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low colour contrast between the internal door and wall.
- The contrast between the external door and wall is poor.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right of the reception desk.
- The shared toilet(s) is/are approximately 4m (4yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- Disability awareness training is provided for staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Portable hearing loops cannot be provided on request.
- Home visits services are not available.