Access Guide
Introduction
- Services / facilities within the building include :Ground Floor - Main Reception, Cafe and Health Promotion Room, Community Midwifery and Children's Services
First Floor- Amersham Vale Training Practice, Waldron Health Centre GP Practice, Clifton Rise Family Practice and GP Walk In Centre and Hurley Group Practice
Second Floor- Community Services, Contraception and Sexual Health Clinic, Health Improvement Team, Community Special Care Dentistry.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is New Cross.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 08:00 - 20:00.
- Sunday 08:00 - 20:00.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is sheltered.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 470cm x 480cm (15ft 5in x 15ft 9in).
- The nearest Blue Badge bay is 3m (3yd 10in) from the rear entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the rear entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 135cm (4ft 5in).
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Second set of doors
View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 130cm (4ft 3in).
- There is a small raised threshold in the doorway.
Outside Access (Rear Entrance)
- This information is for the entrance located to the rear of the building.
- There is level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The width of the door opening is 110cm (3ft 7in).
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Second set of doors
View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
- There is a small raised threshold in the doorway.
Reception
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is not a prescription box.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- The lighting levels are medium.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, 1, 2.
- The stairs are located to the right as you enter through the main entrance.
- The stairs are approximately 10m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is approximately 4m (4yd 1ft) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Eating and Drinking
- The following information is for the café.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 12m (13yd 4in) from the main entrance.
- The standard height for tables is 71cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks and sandwiches.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is located to the right as you enter.
- The accessible toilet is 20m (21yd 2ft) from the main entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a twist lock.
- The door weight is heavy.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The dimensions of the accessible toilet are 185cm x 215cm (6ft 1in x 7ft 1in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 110cm (3ft 7in) high.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the grab rails and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
View
- The unisex toilets are located to the right as you enter.
- Unisex toilets are 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Additional Info Health
- Disability awareness training is provided for staff.
- The most commonly produced documents can be provided in other formats.
- Documents in large print and different languages format can be requested.
- Are.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Portable hearing loops cannot be provided on request.
- Home visits services are available.