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Macmillan Cancer Support

Warwick Hospital, Lakin Road, Warwick, Warwickshire, CV34 5BW

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Access Guide

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Getting To The Hospital (Warwick Hospital)

  • By Road View
    • Warwick Hospital is located on Lakin Road near the town centre.

      If coming from the north use the A46 Warwick Bypass and exit onto the A429 Coventry Road for Warwick and carry on until you reach the junction with Lakin Road on the right and turn back onto Lakin Road and follow until you come to the hospital on the left.

      If coming from the south use the A425 and follow until it joins the A429 / Coventry Road and then take Coventry Road northwards until you reach the junction with Lakin Road, turn onto Lakin Road and you will see the hospital on your left.

      The post code to use in the sat-nav is CV34 5BW.
    • There are 2 main open air car parks at the hospital.

      Car park A is on site and gives quick access to the main hospital entrance as well as the outpatients department and accident and emergency department.
      Car park A has ample Blue Badge parking but can become extremely busy.

      Car park B is on the opposite side of the road to the main hospital building and has limited parking for Blue Badge users.
      Access to the main hospital site is via a pedestrian crossing on Lakin Road.
  • By Bus View
    • There are 2 bus stops near to the entrance to car park A on Lakin road.
      The services which stop here are numbers 60 and X17.
      These services are run by Stagecoach bus service.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest station is Warwick and is located on Coventry Road.
      Warwick Station is approximately 0.3 miles from the hospital.
      There are several Bus and taxi services which run from the station.
  • Useful Links View

Getting Help and Assistance (Warwick Hospital)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located just inside the management services entrance on Lakin Road.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the two help desks in the hospital, one at the main entrance and one in the outpatient's corridor.

Hospital Parking (Car Park B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on Lakin Road opposite the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 335cm x 580cm (10ft 12in x 19ft).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 30 minutes only.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • Car Park B is on the opposite side of Lakin Road to the main hospital building and the majority of services.
    • The payment touch screens are set at 140cm from ground level.
    • The car park has a ANPR (Automatic Number Plate Recognition) system installed.
    • In order to access the main hospital building, a pedestrian crossing can be found on Lakin Road.

Hospital Parking (Aylesford Unit Entrance)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off Lakin Road outside of the Aylesford Unit.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the Aylesford Unit entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Aylesford Unit entrance.
  • Comments View
    • Parking is free for patients.
    • They must obtain authorisation at the Aylesford Unit reception desk, then their vehicle registration number will be put on the ANPR (Automatic Number Plate Recognition) system.
    • All of the Blue Badge bays are of different dimensions.

Outside Access (Aylesford Unit)

  • Entrance Details View
    • This information is for the entrance located opposite Lakin Road.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 194cm.
    • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 154cm .
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 164cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Getting To (Macmillan Cancer Support)

  • The Macmillan Cancer Support is/are located inside the Aylesford Unit.
  • Access to the Macmillan Cancer Support is via the Aylesford Unit entrance.
  • Enter the Aylesford Unit and turn left, the entrance to the Macmillan Cancer Support is located on the left.
  • There is step free access to the Macmillan Cancer Support.
  • There is a/are manual, double door(s) which may be difficult to open between the Aylesford Unit entrance and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Comments View
    • The Macmillan Cancer Support service is located just inside the Aylesford Unit entrance.

Opening Times

  • Monday 08:30 - 16:00.
  • Tuesday 08:30 - 16:00.
  • Wednesday 08:30 - 16:00.
  • Thursday 08:30 - 16:00.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Macmillan Cancer Support)

  • Department / Service Access View
    • Macmillan Cancer Support is located inside the Aylesford Unit.
    • There is not a/are not door(s) leading into the department/service.
    • There is not a hand sanitiser.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is carpet and vinyl/laminate.
    • The department/service does play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and a consultation room.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in the Aylesford Unit waiting area.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located in the Aylesford Unit waiting area.

Waiting Room / Area (Macmillan Cancer Support)

  • There is a waiting room / area.
  • The waiting room / area is approximately 1m from the Macmillan Cancer Support entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • Some tables are permanently fixed.
  • The surface height of the lowest table is 68cm.
  • The tables do contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
  • Comments View
    • The configuration of seating changes in this area depending on the requirements.

Consultation / Treatment Room (Mary Bonner Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Mary Bonner Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

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