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Minor Injuries Unit

Stratford Hospital, Arden Street, Stratford-upon-Avon, CV37 6NX

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Access Guide

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Getting To The Hospital (Stratford Hospital)

  • By Road View
    • The Stratford Hospital is located on Arden Lane to the north west of Stratford-upon-Avon.

      If travelling by car, the Sat Nav the post code for the hospital is CV37 6NX.

      From the north, head south west on the A46, at the roundabout take the first exit onto Birmingham Road (A3400).
      Continue through two roundabouts, after approximately 1.2 miles turn right onto Arden Street.
      Continue along Arden Street for a short distance and the entrance to Stratford Hospital is on the right.

      From the south, head north on Shipston Road (A3400), at the roundabout with Trinity Way (A4390) take the first exit onto Seven Meadows Road (A4390).
      After crossing the River Avon at the next roundabout take the third exit and continue along Seven Meadows Road (A4390) to the next roundabout.
      Take the third exit and continue along Evesham Place (A4390), at the junction with Greenhill Street, turn left and then immediately right onto Arden Street and the entrance to Stratford Hospital is on the left.

      From the east, head north west on Banbury Road (A422).
      After crossing the River Avon continue along Bridge Foot (A3400), turn left into Guild Street and after approximately a third of a mile turn left into Arden Street, after a short distance the entrance to Stratford Hospital is on the right.

      From the West, head east on Alcester Road (A46), at the roundabout take the second exit onto Alcester Road (A422) after approximately 1.5 miles turn left onto Arden Street and the entrance to Stratford Hospital is on the left.
    • There is a multi storey car park located at the rear of the Building 1 for visitors.

      Blue badge parking spaces are located on the ground and first floors.

      Charges apply for blue badge holders in this car park.

      The car park uses Automatic Number Plate Recognition (ANPR) to charge for parking.
  • By Bus View
    • There are bus stops is on Birmingham Road approximately 400m from the main hospital entrance (Building 1) and Alcester Road approximately 500m from the main hospital entrance (Building 1).

      The following bus services H3, X20, X50 stop on Birmingham Road and bus services 2, 4, 6S, 15, 50, 229, P&R, X18, X19 stop on Alcester Road.

      Service H3 is operated by Hedgehog Community Bus. Services X20, X50, 2, 4, 6S, P&R by Johnson’s Excelbus. Services 15, 50, X18, X19 by Stargecoach. and Service 229 by Diamond North West.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is Stratford-upon-Avon approximately 0.5 miles from the Stratford Hospital.
  • Useful Links View

Getting Help and Assistance (Stratford Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located Warwick Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found on the left as you enter Building 1 via the rear hospital entrance.
  • Documents are available in an alternative format and can be provided to include: large print on request, Makaton on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located within the hospital grounds.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and walking sticks.
  • To obtain mobility aids please contact Building 1 Help Desk.

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the back of Building 1.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 460cm x 460cm (15ft 1in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located by the car park pedestrian entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located on the ground level by the lifts.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the Building 1 rear entrance.
  • Comments View
    • The nearest designated Blue Badge bay from the Building 2 Entrance is 50m.
    • For free parking for Blue Badge holders, please scan your Blue Badge at the pay point machines upon leaving after your stay, in order to validate your parking.
    • Individuals who do not validate their parking risk receiving a fine.

Getting To (Minor Injuries Unit)

  • The Minor Injuries Unit is/are located in Building 2 on the ground floor.
  • Access to the Minor Injuries Unit is via the main hospital entrance.
  • Enter via the main hospital entrance and the entrance to the Minor Injuries Unit is immediately on the right.
  • There is step free access to the Minor Injuries Unit.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access

  • Entrance Details View
    • This information is for the entrance located at the front of Building 2.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm .
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday 09:00 - 17:00.

Reception

  • Reception View
    • The reception point is located on the right as you enter the department.
    • The reception point is approximately 2m (2yd 7in) from the department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower) .
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 31/10/2019.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Department / Service

  • Department / Service Access View
    • The Minor Injuries Unit is located in Building 2 on the ground floor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 77cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a treatment room and a waiting room/area.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • The type of system is a portable loop.
    • Staff are trained to use the system.
    • The hearing assistance was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 31/10/2019.
    • The hearing loop was working at the time of testing.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the ground floor corridor, to the right as you enter the building.
    • There are not standard toilet facilities within this department/service.
  • Comments View
    • An accessible toilet is located on the ground floor corridor, to the right as you enter the building, this may be used as a standard toilet.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Plaster Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Plaster Room.
  • There is level access to the consultation / treatment room.
  • Level access is by lift.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 114cm (3ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are good.

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