You are on Getting To The Hospital (Leamington Spa Hospital). Skip to the next section.

Getting To The Hospital (Leamington Spa Hospital)

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• By Road View
  • The Leamington Spa Hospital is located on Heathcote Lane to the south of Leamington Spa.
    
    Please note if you use the hospital post code (CV34 6SR) in a Sat Nav it will direct you behind the hospital. When you are close to the hospital please follow the road signs which will take you to the Leamington Spa Hospital entrance.
    
    From North: From A46 turn off at the Leek Wootton junction, taking the A429 into Warwick. After passing under the Railway bridge, turn right.
    Stay in the left-hand lane and turn left at the roundabout onto the A425 Banbury Road.
    Drive over the bridge and position yourself in the right-hand lane for going straight over at the roundabout.
    
    From the A4455 Fosse Way turn right into Harbury Lane.
    Continue along this road until you reach the next junction.
    Turn right onto the B4087 Tachbrook Road.
    At the next junction turn left onto Heathcote Lane until you reach a roundabout.
    Continue straight over at the roundabout and take the first left into the Hospital.
    
    From South: From the A4455 Fosse Way, drive over the M40.
    After a mile, take the next left into Harbury Lane.
    Continue along this road until you reach the next junction.
    Turn right onto the B4087 Tachbrook Road.
    At the next junction turn left onto Heathcote Lane, and continue until you reach a roundabout.
    Continue straight over at the roundabout and take the first left into the Hospital.
    
    From East: From A425, continue into Leamington until you pass under the railway bridge.
    Turn left at the next set of traffic lights onto the B4087 Tachbrook Road.
    Follow this road for one mile. Turn right into Heathcote Lane.
    At the roundabout, continue straight over and take the first left into the Hospital.
    
    From West: From the A4177 Birmingham Road, carry straight over at the junction with the A46 onto the A425 Birmingham Road.
    Continue on the A425 through Warwick, over the river and straight over at the final roundabout before exiting the town.
    At the next set of traffic lights turn left onto Heathcote Lane/Gallows Hill.
    At the roundabout with the A452, carry on straight over (second exit) into Heathcote Lane.
    Go straight over at the next two roundabouts.
    The Hospital entrance is the second turning on your right.
  • The car park for visitors and patients is located on the front of the hospital. Charges apply for blue badge holders in this car park.
    The car park uses Automatic Number Plate Recognition (ANPR) to charge for parking.
• By Bus View
  • The nearest bus stop is located on Heathcote Lane approximately 180m from the main hospital entrance.
    The following bus services 77, 77A and U1 stop here.
    Services 77 and 77A are operated by Johnsons Coaches, services U1 are operated by Stagecoach.
  • There is not an onsite bus stop.
• By Train View
  • The nearest Train Station is Leamington Spa, approximately 1.5 miles from Leamington Spa Hospital.
• Useful Links View
  • For the Network West Midlands Journey Planner please click the link.
  • To view the web page described above click here (opens in new tab).
  • For information on Johnson Coaches please click the link.
  • To view the web page described above click here (opens in new tab).
  • For information on Stagecoach Buses please click the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located at Warwick Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found on the left as you enter via the main hospital entrance.
• Documents are available in an alternative format and can be provided to include: Braille, large print, different languages and different languages on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located within the hospital grounds.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
• To obtain mobility aids please contact the lead nurse.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the main hospital entrance.
• Comments View
  • The information provided in this guide relating to Blue Badge parking covers spaces located on the right hand side the main hospital entrance.
  • There are additional Blue Badge parking spaces by the Chadwick entrance, the nearest designated space is 4m from the Chadwick entrance and the route to the entrance is level. See pictures 6, 7 and 8.
  • There are also additional Blue Badge parking spaces to the left of the main entrance the nearest designated space is 15m from the main entrance and the route to the entrance has an easy slope. See picture 5.
  • The hospital uses Automatic Number Plate Recognition (ANPR) to manage payment for the car park. Before leaving the hospital please visit the pay station and enter your vehicle registration number, the fee for parking will be displayed on the screen. Payment can be made by cash or card.
  • Two electric vehicle charging points are available in the car park.

You are on Getting To (X-Ray Department). Skip to the next section.

Getting To (X-Ray Department)

• The X-Ray Department is/are located on the lower ground floor.
• Access to the X-Ray Department is via the main hospital entrance.
• Enter via the main hospital entrance and continue past the reception desk to lifts L1 or L2, take the lift to the lower ground floor. On exiting the lift turn right and continue along the corridor, the entrance to the X-Ray Department is on the right.
• There is step free access, via lift, to the X-Ray Department.
• There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

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• Comments View
  • There is no reception for the X-Ray Department, please book in at the hospital reception desk located by the main hospital entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 112cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 106cm (3ft 6in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the main entrance doors.
  • The ramp/slope gradient is slight.
• Comments View
  • Please note that the doors are locked from 20:00 to 07:00 each day. When the doors are locked please use the intercom on the right hand side of the entrance door.

You are on Other Floors (Main Entrance). Skip to the next section.

Other Floors (Main Entrance)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are offices on the second floor with no patient/visitor access.

You are on Other Floors (Main Entrance Area to Lower Ground Floor). Skip to the next section.

Other Floors (Main Entrance Area to Lower Ground Floor)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are LG, G.
  • There are 11 steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is not a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are varied.

You are on Lift (Lift L1). Skip to the next section.

Lift (Lift L1)

• There is a lift for public use.
• The lift is located by the main hospital entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 137cm x 257cm.
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • Access to levels 1 and 2 are restricted, please speak to reception if you require access to these levels.

You are on Lift (Lift L2). Skip to the next section.

Lift (Lift L2)

• There is a lift for public use.
• The lift is located by the main hospital entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm.
• The dimensions of the lift are 107cm x 212cm.
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is low to moderate.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Reception (Main Hospital Reception). Skip to the next section.

Reception (Main Hospital Reception)

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• Reception View
  • The reception point is located on the right as you enter via the main hospital entrance.
  • The reception point is approximately 2m (2yd 7in) from the main hospital entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are not trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 22/10/2019.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Department / Service. Skip to the next section.

Department / Service

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• Department / Service Access View
  • The X-Ray Department is located on the lower ground floor.
  • There is not a/are not door(s) leading into the department/service.
  • There is not a hand sanitiser.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; accessible toilet facilities for everyone and a waiting room/area.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located next to the waiting area.
  • There are not standard toilet facilities within this department/service.
• Comments View
  • Patients may use the Accessible toilet as a Standard toilet.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 25m from the lifts L1 and L2.
• There is level access into the waiting room / area.
• Level access is by lift.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Imaging Room. Skip to the next section.

Imaging Room

• This section describes the X-Ray Room(s), located on the lower ground floor.
• There is / are 1 X-Ray Room(s) available.
• The name / number of the room surveyed was; X-Ray Room.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 15m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 88cm (2ft 11in).
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are adjustable.
  • There is no reception for the X-Ray Department, please book in at the hospital reception desk located by the main hospital entrance.

You are on Standard Changing Cubicle / Room. Skip to the next section.

Standard Changing Cubicle / Room

• The changing cubicle/room is located to the left of the X-Ray room.
• The changing cubicle/room is 28m from the waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) has a closer and maybe difficult for some to open.
• The width of the door opening is 86cm.
• The type of flooring in the room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There are chairs with armrests on both sides.
• The door width is for access in the changing room area, once inside there are 3 changing cubicles, the door into the cubicle has a width of 90cm, is easy to open and has a sliding bolt lock.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 190cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located next to the waiting area.
  • This accessible toilet is approximately 26m from the lifts L1 and L2.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 84cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 296cm x 218cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 105cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 98cm.
  • The lateral transfer space on the right is 150cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, general waste (with lid) and recycling bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 81cm (2ft 8in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Leamington Spa Hospital Building link (new tab) - click here.