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Union House Coffee Shop

Leamington Spa Hospital, Heathcote Lane, Heathcote, Warwick, CV34 6SR

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Access Guide

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Getting To The Hospital (Leamington Spa Hospital)

  • By Road View
    • The Leamington Spa Hospital is located on Heathcote Lane to the south of Leamington Spa.

      Please note if you use the hospital post code (CV34 6SR) in a Sat Nav it will direct you behind the hospital. When you are close to the hospital please follow the road signs which will take you to the Leamington Spa Hospital entrance.

      From North: From A46 turn off at the Leek Wootton junction, taking the A429 into Warwick. After passing under the Railway bridge, turn right.
      Stay in the left-hand lane and turn left at the roundabout onto the A425 Banbury Road.
      Drive over the bridge and position yourself in the right-hand lane for going straight over at the roundabout.

      From the A4455 Fosse Way turn right into Harbury Lane.
      Continue along this road until you reach the next junction.
      Turn right onto the B4087 Tachbrook Road.
      At the next junction turn left onto Heathcote Lane until you reach a roundabout.
      Continue straight over at the roundabout and take the first left into the Hospital.

      From South: From the A4455 Fosse Way, drive over the M40.
      After a mile, take the next left into Harbury Lane.
      Continue along this road until you reach the next junction.
      Turn right onto the B4087 Tachbrook Road.
      At the next junction turn left onto Heathcote Lane, and continue until you reach a roundabout.
      Continue straight over at the roundabout and take the first left into the Hospital.

      From East: From A425, continue into Leamington until you pass under the railway bridge.
      Turn left at the next set of traffic lights onto the B4087 Tachbrook Road.
      Follow this road for one mile. Turn right into Heathcote Lane.
      At the roundabout, continue straight over and take the first left into the Hospital.

      From West: From the A4177 Birmingham Road, carry straight over at the junction with the A46 onto the A425 Birmingham Road.
      Continue on the A425 through Warwick, over the river and straight over at the final roundabout before exiting the town.
      At the next set of traffic lights turn left onto Heathcote Lane/Gallows Hill.
      At the roundabout with the A452, carry on straight over (second exit) into Heathcote Lane.
      Go straight over at the next two roundabouts.
      The Hospital entrance is the second turning on your right.
    • The car park for visitors and patients is located on the front of the hospital. Charges apply for blue badge holders in this car park.
      The car park uses Automatic Number Plate Recognition (ANPR) to charge for parking.
  • By Bus View
    • The nearest bus stop is located on Heathcote Lane approximately 180m from the main hospital entrance.
      The following bus services 77, 77A and U1 stop here.
      Services 77 and 77A are operated by Johnsons Coaches, services U1 are operated by Stagecoach.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest Train Station is Leamington Spa, approximately 1.5 miles from Leamington Spa Hospital.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located at Warwick Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found on the left as you enter via the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille, large print, different languages and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located within the hospital grounds.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact the lead nurse.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the main hospital entrance.
  • Comments View
    • The information provided in this guide relating to Blue Badge parking covers spaces located on the right hand side the main hospital entrance.
    • There are additional Blue Badge parking spaces by the Chadwick entrance, the nearest designated space is 4m from the Chadwick entrance and the route to the entrance is level. See pictures 6, 7 and 8.
    • There are also additional Blue Badge parking spaces to the left of the main entrance the nearest designated space is 15m from the main entrance and the route to the entrance has an easy slope. See picture 5.
    • The hospital uses Automatic Number Plate Recognition (ANPR) to manage payment for the car park. Before leaving the hospital please visit the pay station and enter your vehicle registration number, the fee for parking will be displayed on the screen. Payment can be made by cash or card.
    • Two electric vehicle charging points are available in the car park.

Getting To (Union House Coffee Shop)

  • The Union House Coffee Shop is/are located on the lower ground floor.
  • Access to the Union House Coffee Shop is via the main hospital entrance.
  • Enter via the main hospital entrance and continue past the reception desk to lifts L1 or L2, take the lift to the lower ground floor. On exiting the lift, turn left and the Union House Coffee Shop is on the left.
  • There is step free access, via lift, to the Union House Coffee Shop.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 112cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 106cm (3ft 6in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the main entrance doors.
    • The ramp/slope gradient is slight.
  • Comments View
    • Please note that the doors are locked from 20:00 to 07:00 each day. When the doors are locked please use the intercom on the right hand side of the entrance door.

Other Floors (Main Entrance)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are LG, G, 1, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are offices on the second floor with no patient/visitor access.

Other Floors (Main Entrance Area to Lower Ground Floor)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are LG, G.
    • There are 11 steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is not a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are varied.

Lift (Lift L1)

  • There is a lift for public use.
  • The lift is located by the main hospital entrance.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 14m (15yd 11in) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G, 1, 2.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm.
  • The dimensions of the lift are 137cm x 257cm.
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • Access to levels 1 and 2 are restricted, please speak to reception if you require access to these levels.

Lift (Lift L2)

  • There is a lift for public use.
  • The lift is located by the main hospital entrance.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 14m (15yd 11in) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G, 1, 2.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor and on the lower ground floor.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm.
  • The dimensions of the lift are 107cm x 212cm.
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is low to moderate.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday 08:00 - 18:00.
  • Sunday Closed.

Entrance

  • Entrance Details View
    • This information is for the entrance located on the lower ground floor.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 162cm.

Eating and Drinking

  • Location and Access View
    • The following information is for the café.
    • The café is located on the lower ground floor.
    • There is step-free access, via lift, to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Hot and cold drinks and sandwiches.
    • Plastic/takeaway cups are available.
    • Adapted cups are available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 86cm.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • The surface height of the lowest table is 44cm.
    • The surface height of the highest table is 81cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located on the lower ground floor near to the entrance to the Union House Coffee Shop.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on the lower ground floor by the Inpatient Physiotherapy Gym.

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