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Stratford Hospital, Arden Street, Stratford-Upon-Avon, Warwickshire, CV37 6NX

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Access Guide

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Getting To The Hospital (Stratford Hospital)

  • By Road View
    • The Stratford Hospital is located on Arden Lane to the north west of Stratford-upon-Avon.

      If travelling by car, the Sat Nav the post code for the hospital is CV37 6NX.

      From the north, head south west on the A46, at the roundabout take the first exit onto Birmingham Road (A3400).
      Continue through two roundabouts, after approximately 1.2 miles turn right onto Arden Street.
      Continue along Arden Street for a short distance and the entrance to Stratford Hospital is on the right.

      From the south, head north on Shipston Road (A3400), at the roundabout with Trinity Way (A4390) take the first exit onto Seven Meadows Road (A4390).
      After crossing the River Avon at the next roundabout take the third exit and continue along Seven Meadows Road (A4390) to the next roundabout.
      Take the third exit and continue along Evesham Place (A4390), at the junction with Greenhill Street, turn left and then immediately right onto Arden Street and the entrance to Stratford Hospital is on the left.

      From the east, head north west on Banbury Road (A422).
      After crossing the River Avon continue along Bridge Foot (A3400), turn left into Guild Street and after approximately a third of a mile turn left into Arden Street, after a short distance the entrance to Stratford Hospital is on the right.

      From the West, head east on Alcester Road (A46), at the roundabout take the second exit onto Alcester Road (A422) after approximately 1.5 miles turn left onto Arden Street and the entrance to Stratford Hospital is on the left.
    • There is a multi storey car park located at the rear of the Building 1 for visitors.

      Blue badge parking spaces are located on the ground and first floors.

      Charges apply for blue badge holders in this car park.

      The car park uses Automatic Number Plate Recognition (ANPR) to charge for parking.
  • By Bus View
    • There are bus stops is on Birmingham Road approximately 400m from the main hospital entrance (Building 1) and Alcester Road approximately 500m from the main hospital entrance (Building 1).

      The following bus services H3, X20, X50 stop on Birmingham Road and bus services 2, 4, 6S, 15, 50, 229, P&R, X18, X19 stop on Alcester Road.

      Service H3 is operated by Hedgehog Community Bus. Services X20, X50, 2, 4, 6S, P&R by Johnson’s Excelbus. Services 15, 50, X18, X19 by Stargecoach. and Service 229 by Diamond North West.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is Stratford-upon-Avon approximately 0.5 miles from the Stratford Hospital.
  • Useful Links View

Getting Help and Assistance (Stratford Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located Warwick Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found on the left as you enter Building 1 via the rear hospital entrance.
  • Documents are available in an alternative format and can be provided to include: large print on request, Makaton on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located within the hospital grounds.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and walking sticks.
  • To obtain mobility aids please contact Building 1 Help Desk.

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the back of Building 1.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 460cm x 460cm (15ft 1in x 15ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located by the car park pedestrian entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located on the ground level by the lifts.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the Building 1 rear entrance.
  • Comments View
    • The nearest designated Blue Badge bay from the Building 2 Entrance is 50m.
    • For free parking for Blue Badge holders, please scan your Blue Badge at the pay point machines upon leaving after your stay, in order to validate your parking.
    • Individuals who do not validate their parking risk receiving a fine.

Getting To (CT Scanner)

  • The CT Scanner is/are located outside and to the left of building 2.
  • Access to The CT Scanner is via the building 2 entrance.
  • Enter via the building 2 entrance, continue past the outpatients reception desk and the entrance to the CT Scanner waiting area is on the left. Patients wait here and are collected by a member of staff and brought to the CT Scanner building.
  • There is step free access to the CT Scanner.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Shared Section (Outside Access)

Reception (Main Reception)

  • Reception View
    • The reception point is located on the right as you enter the department.
    • The reception point is approximately 12m (13yd 4in) from the main hospital entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 31/10/2019.
    • The hearing assistance system was working at the time of testing.
    • There is a touch screen.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are two seater sofas and armchairs.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Reception (X-Ray Department/CT Scanner Reception)

  • Reception View
    • The reception point is located directly ahead as you enter the X-Ray Department.
    • The reception point is approximately 5m (5yd 1ft) from the X-Ray Department.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/10/2019.
    • The hearing assistance system was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and single seats with armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Entrance (Waiting Room Exit)

  • Entrance Details View
    • This information is for the entrance located between the waiting room and CT scanner building.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 92cm (3ft).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 87cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Outside Access (CT Scanner Building Entrance)

  • Entrance Details View
    • This information is for the entrance located on the left side of the CT Scanner building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a hand sanitiser.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 108cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up the ramp.
    • The width of the ramp is 151cm.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday Closed.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Ct Scanner Unit)

  • Department / Service Access View
    • The CT Scanner unit is located outside and to the left of the entrance to building 2.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 112cm (3ft 8in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; sub waiting areas.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located in building 2 Outpatients Department.
    • There are standard toilet facilities within this department/service.
    • Standard toilet facilities are located in building 2 Outpatients Department.
  • Comments View
    • The new CT Scanner unit is currently accessed via the Radiology building 2 waiting area.
  • Comments View
    • The new CT Scanner unit is currently accessed via the Radiology building 2 waiting area.

Imaging Room (CT Scanner)

  • This section describes the CT Scanner Room(s), located to the left as you enter.
  • There is / are 1 CT Scanner Room(s) available.
  • The name / number of the room surveyed was; CT Scanner.
  • This room is not accessed via a changing room.
  • Imaging Room View
    • There is step free access into the imaging room.
    • The changing room is approximately 40m from the reception.
    • The changing room is approximately 5m from the sub waiting area.
    • The door opens inwards.
    • The door(s) is/are double width but one door is locked.
    • The door(s) has/have a closer and maybe difficult for some to open.
    • A member of staff is available to assist with opening the door if required.
    • The width of the door is 85cm.
    • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
    • The type of flooring is vinyl/laminate.
    • There is a bed / couch.
    • The bed / couch is adjustable.
    • There is no hoist available.
    • The room does not have background music playing.
    • There is not a red flashing fire alarm beacon within the imaging room.
    • The lighting levels in the imaging room are adjustable.

Standard Changing Cubicle / Room

  • The changing cubicle/room is located in front as you enter the CT Scanner building.
  • The changing cubicle/room is 3m from the sub waiting room/area.
  • There is step-free access to the changing cubicle/room.
  • There is a sliding curtain for access.
  • The type of flooring in the room is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
  • There are chairs with armrests on both sides.
  • There is a/are coat hook(s) available.
  • There are coat hooks at 146cm and 154cm from the floor.
  • There is not an emergency alarm in the changing cubicle/room.
  • The lighting levels are moderate to good.
  • There are moveable obstacles that cause the width of the opening to vary. Lockers are available for the safe keeping of personal items.

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