Access Guide
Getting To (The Ambulance Service)
- The Ambulance Service is/are located on the ground floor, within the main outpatients department.
- Access to the Ambulance Service is via the main outpatients entrance.
- Enter via the main outpatients entrance and continue ahead. The Ambulance Service is located on the left.
- There is step free access to Ambulance Service.
- Wayfinding signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outpatients Entrance
- This entrance is located to the rear of car park A.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is over 150cm wide.
- There is a handrail on the left going down.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 166cm.
- The doors have a low colour contrast.
- This entrance gives access to the ground floor of the hospital.
Car Park A
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Car Park
View
- The car park is located off Lakin Road, opposite the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 14 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 422cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 14m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the main entrance and in front of the Outpatients entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Car Park B
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Car Park
View
- The car park is located off Lakin Road.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 580cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 110m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
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Drop-off Point
View
- There is not a designated drop-off point available.
Reception
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Reception
View
- The reception point is located ahead and to the left on entering via the main outpatients entrance.
- The reception point is approximately 7m (7yd 1ft) from the outpatients entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower) .
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a hearing assistance system.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Epsom Hospital link (new tab) - click here.
- Entrances at Epsom Hospital link (new tab) - click here.
- Toilets at Epsom Hospital link (new tab) - click here.
- Getting To /Around Epsom Hospital link (new tab) - click here.
