Access Guide
Getting To (Blood Tests/Phlebotomy)
- Blood Tests/Phlebotomy is/are located in the Outpatients department.
- Access to Blood Tests/Phlebotomy is via the Outpatients main entrance.
- From car park A enter via the main Outpatient entrance via a downward slope and through two sets of automatic sliding doors. Once through the second set of doors, proceed ahead and the department is located on the right, where there is a waiting area and self check-in display.
- There is ramped/sloped access to Blood Tests/Phlebotomy.
- Blood Tests/Phlebotomy is approximately 15m from the Outpatients entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Car Park A
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Car Park
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- The car park is located off Lakin Road, opposite the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 14 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 422cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 14m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the main entrance and in front of the Outpatients entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Car Park B
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Car Park
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- The car park is located off Lakin Road.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 580cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 110m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
View
- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Outpatients Entrance
- This entrance is located to the rear of car park A.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is over 150cm wide.
- There is a handrail on the left going down.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 166cm.
- The doors have a low colour contrast.
- This entrance gives access to the ground floor of the hospital.
Opening Times
- Monday 08:00 - 16:45.
- Tuesday 08:00 - 16:45.
- Wednesday 08:00 - 16:45.
- Thursday 08:00 - 16:45.
- Friday 08:00 - 16:45.
- Saturday Closed.
- Sunday Closed.
Department / Service (Blood Tests/Phlebotomy)
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Department / Service Access
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- Blood Tests/Phlebotomy is located on the ground floor of the Outpatients department.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm .
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 114cm (3ft 9in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a waiting room/area and consultation rooms.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located just beyond the main entrance doors into Outpatients.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located just beyond the main entrance doors into Outpatients.
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Comments
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- Access to the department waiting area does not have doors but patients have to proceed through a set of double doors to access the Consultation/Treatment room corridor.
Reception
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Reception
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- The reception point is located in Outpatients.
- The reception point is approximately 15m (16yd 1ft) from the Outpatients entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- The lighting levels at the reception point are moderate to good.
- The counter is not staffed.
- There is a touch screen.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
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Comments
View
- Patients have to self-book in at a screen in the waiting area and wait to be called via an information screen which is on the wall. There is also an audible calling system.
- The height of the screen for self-check-in is 107cm.
Consultation / Treatment Room
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located just beyond the main Outpatients entrance doors.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located just beyond the main Outpatients entrance doors.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Epsom Hospital link (new tab) - click here.
- Entrances at Epsom Hospital link (new tab) - click here.
- Toilets at Epsom Hospital link (new tab) - click here.
- Getting To /Around Epsom Hospital link (new tab) - click here.
