Access Guide
Getting To (Castle Ward)
- This route starts at Car Park A Blue Badge parking.
- The most accessible route from here has step-free access via slope.
- The slope has a slight gradient.
- This route also has bollards and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to this ward is via the main entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This ward is located on the ground floor on the main hospital corridor.
- The ward is approximately 88m from the main entrance.
- Enter the main hospital entrance and continue to the end of the corridor and turn right and then left.
- Turn right on to the main hospital corridor and continue ahead down the slope.
- Continue down the corridor.
- Take a left following signs to Day Surgery Unit.
- Turn left and the entrance to Castle ward is on the right.
- This route to the ward has slight slopes.
- Doors are held open along this route.
- The flooring is shiny along this route.
- There are resting areas along this route to the ward.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: a changing places facility, accessible toilet (with left hand transfer), accessible toilet (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Car Park A
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Car Park
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- The car park is located off Lakin Road, opposite the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 14 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 422cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 14m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the main entrance and in front of the Outpatients entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Main Entrance
- This entrance is located at the front of the building, opposite car park A.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is an intercom at a height of 112cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- This entrance gives access to the ground floor of the hospital.
Ward (Castle Ward)
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Ward Information
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- This is a/an Gastro ward.
- This is a shared ward.
- There is/are 3 bay(s) available.
- There is/are 5 side room(s) available.
- There is/are 25 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm (4ft 12in).
- There is a bell/buzzer.
- The height of the bell/buzzer is 133cm (4ft 4in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 119cm (3ft 11in).
- There is a door release button when exiting.
- The height of the door release button is 135cm (4ft 5in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 109cm.
- There is a lowered section.
- The height of the lowered section of the desk is 76cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is not a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located to the right of the ward entrance.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located to the right of the ward entrance.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 12:00 to 19:30 every day except Wednesday which is 16:00 to 19:30.
Reception
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Reception
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- The reception point is located along the ward corridor.
- The reception point is approximately 16m (17yd 1ft) from the ward entrance.
- Clear signage for the reception area/desk is not visible from the lift.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Day Room / Lounge Area
- There is a day room/lounge area.
- The day room/lounge area is approximately 13m from the ward entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to manoeuvre.
- There are sofas and also a mixture of single seats with and without armrests.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the highest table is 45cm (1ft 6in).
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.