You are on Getting To The Hospital (Warwick Hospital). Skip to the next section.

Getting To The Hospital (Warwick Hospital)

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• By Road View
  • Warwick Hospital is located on Lakin Road near the town centre.
    
    If coming from the north use the A46 Warwick Bypass and exit onto the A429 Coventry Road for Warwick and carry on until you reach the junction with Lakin Road on the right and turn back onto Lakin Road and follow until you come to the hospital on the left.
    
    If coming from the south use the A425 and follow until it joins the A429 / Coventry Road and then take Coventry Road northwards until you reach the junction with Lakin Road, turn onto Lakin Road and you will see the hospital on your left.
    
    The post code to use in the sat-nav is CV34 5BW.
  • There are 2 main open air car parks at the hospital.
    
    Car park A is on site and gives quick access to the main hospital entrance as well as the outpatients department and accident and emergency department.
    Car park A has ample Blue Badge parking but can become extremely busy.
    
    Car park B is on the opposite side of the road to the main hospital building and has limited parking for Blue Badge users.
    Access to the main hospital site is via a pedestrian crossing on Lakin Road.
• By Bus View
  • There are 2 bus stops near to the entrance to car park A on Lakin road.
    The services which stop here are numbers 60 and X17.
    These services are run by Stagecoach bus service.
  • There is not an onsite bus stop.
• By Train View
  • The nearest station is Warwick and is located on Coventry Road.
    Warwick Station is approximately 0.3 miles from the hospital.
    There are several Bus and taxi services which run from the station.
• Useful Links View
  • Google map of Warwick Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Route from Warwick rail station to Warwick Hospital.
  • To view the web page described above click here (opens in new tab).
  • Warwick railway station web site with timetable and journey planner.
  • To view the web page described above click here (opens in new tab).
  • Stagecoach bus journey planner.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Warwick Hospital). Skip to the next section.

Getting Help and Assistance (Warwick Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located just inside the management services entrance on Lakin Road.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the two help desks in the hospital, one at the main entrance and one in the outpatient's corridor.

You are on Hospital Parking (Aylesford Unit Entrance). Skip to the next section.

Hospital Parking (Aylesford Unit Entrance)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Lakin Road outside of the Aylesford Unit.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the Aylesford Unit entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Aylesford Unit entrance.
• Comments View
  • Parking is free for patients.
  • They must obtain authorisation at the Aylesford Unit reception desk, then their vehicle registration number will be put on the ANPR (Automatic Number Plate Recognition) system.
  • All of the Blue Badge bays are of different dimensions.

You are on Getting To (Helen Clark Suite). Skip to the next section.

Getting To (Helen Clark Suite)

• The Helen Clark Suite is/are located on the ground floor of the hospital, on the main entrance corridor.
• Access to the Helen Clark Suite is via the Lakin Road entrance.
• Enter via the Lakin Road entrance and turn left down the slight slope and the entrance to the Helen Clark Suite is on the right.
• There is ramped/sloped access to the Helen Clark Suite.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

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• Comments View
  • There is a slight slope between the outside entrance and the Helen Clark Suite in the main hospital corridor.

You are on Outside Access (Lakin Road Entrance). Skip to the next section.

Outside Access (Lakin Road Entrance)

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• Entrance Details View
  • This information is for the entrance located opposite Lakin Road.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 125cm .
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Department / Service (Helen Clark Suite). Skip to the next section.

Department / Service (Helen Clark Suite)

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• Department / Service Access View
  • The Helen Clark Suite is located on the ground floor of the hospital.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 117cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 115cm (3ft 9in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; consultation rooms, a main reception, a waiting room/area, treatment rooms and accessible toilet facilities for everyone.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • The hearing assistance was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/11/2019.
  • The hearing loop was working at the time of testing.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.
  • Standard toilet facilities are located the accessible toilet can be used by all patients.

You are on Opening Times (Helen Clark Suite). Skip to the next section.

Opening Times (Helen Clark Suite)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Reception (Helen Clarke Suite). Skip to the next section.

Reception (Helen Clarke Suite)

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• Reception View
  • The reception point is located on the left as you enter the Helen Clark Suite.
  • The reception point is approximately 2m (2yd 7in) from the Helen Clark Suite entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/11/2019.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • A water dispenser is available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
• Comments View
  • There is a self-service drinks machine for patients to use.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Consultation / Treatment Room (Clinic Room). Skip to the next section.

Consultation / Treatment Room (Clinic Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Family Room (Quiet Room). Skip to the next section.

Family Room (Quiet Room)

• The family room is located on the corridor opposite the Ultrasound Room.
• There is step-free access to the family room.
• The family room is clearly signed.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 77cm.
• The type of flooring in the place of worship/room is carpet.
• There is not sufficient space for a wheelchair user to manoeuvre within the family room.
• There are chairs with armrests on both sides.
• There is not sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is not a refreshment counter.
• There is not a television.
• Vending machines are not available.
• There is not a water dispenser available.
• There is not a play area or toys/books for a child to play with.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels in the room are good.

You are on Imaging Room (Ultrasound Room). Skip to the next section.

Imaging Room (Ultrasound Room)

• This section describes the Ultrasound Room(s), located on the main Helen Clark Suite Corridor.
• There is / are 1 Ultrasound Room(s) available.
• The name / number of the room surveyed was; Ultrasound.
• This room is not accessed via a changing room.

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• Changing Room View
  • There is step free access into the changing room.
  • The changing room is approximately 9m from the reception.
  • The changing room is approximately 8m from the main waiting area.
  • The door opens inwards.
  • The door is not push pad activated.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 79cm (2ft 7in).
  • The door is locked by a twist lock.
• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 9m from the reception.
  • The changing room is approximately 8m from the main waiting area.
  • The door opens inwards.
  • The door is not push pad activated.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 79cm (2ft 7in).
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are adjustable.

You are on Imaging Room (Mammography Room). Skip to the next section.

Imaging Room (Mammography Room)

• This section describes the Mammography Room(s), located on the Helen Clark Suite Corridor.
• There is / are 1 Mammography Room(s) available.
• The name / number of the room surveyed was; Mammography Room.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 8m from the reception.
  • The changing room is approximately 7m from the main waiting area.
  • The door opens inwards.
  • The door is not push pad activated.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 79cm (2ft 7in).
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is not a bed / couch.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are low to moderate.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located off the main department corridor.
  • This accessible toilet is approximately 13m from the Helen Clark Suite entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 90cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 217cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 73cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, clinical waste and recycling bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 66cm (2ft 2in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 93cm (3ft 1in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Warwick Hospital Building link (new tab) - click here.
• Parking at Warwick Hospital link (new tab) - click here.