Access Guide
Getting To (Willoughby Ward/ITU Department)
- The Willoughby Ward/ITU Department is/are located on the first floor of the red zone.
- Access to the Willoughby Ward/ITU Department is via the maternity and women's health entrance.
- Enter via the maternity and women's health entrance and continue along the main corridor and take the lifts located on the left to the first floor. On exiting turn left and proceed along the corridor, the Willoughby Ward and ITU Department is located on the right.
- There is step free access, via lift, to Willoughby Ward/ITU Department.
- There is a/are manual, heavy, double door(s) between the maternity and women's health entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Car Park A
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Car Park
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- The car park is located off Lakin Road, opposite the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 14 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 422cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 14m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the main entrance and in front of the Outpatients entrance.
- There is a dropped kerb with tactile paving from the drop-off point.
Car Park B
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Car Park
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- The car park is located off Lakin Road.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 580cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 110m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Maternity Department Entrance
- This entrance is located at the rear of the Accident and Emergency department.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is an intercom at a height of 134cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 184cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- This entrance gives access to the ground floor of the hospital.
Maternity Department Entrance Corridor Lift W2
- The lift surveyed is located on the left of the Maternity Department entrance corridor .
- The distance from the maternity Department entrance is 34m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor and first floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2100kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 157cm (width) x 278cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Willoughby Ward/ITU Department)
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Entrance Details
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- This information is for the entrance located on the first floor of the red zone.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 112cm (3ft 8in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 164cm.
Ward (Intensive Therapy Unit (ITU))
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Ward Information
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- This is a/an intensive care ward.
- This is a shared ward.
- There is/are 1 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 7 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 164cm (5ft 5in).
- There is a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 127cm (4ft 2in).
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 114cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is not a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Example Side Room
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- There are multiple side rooms available with accessible ensuites.
- The side room surveyed does not have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is not available.
- The visual contrast between the walls and the floor in the side room is low.
- The lighting levels in the side room are moderate to good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 12:00 to 19:00.
- The visiting times are the same for each day.
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Comments
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- On arrival please ring the bell at the ICU entrance and wait for someone to answer.
- Visiting can be tiring and stressful, especially for patients, therefore please only visit for short periods. For the same reason, visitors are restricted to close family and friends and only two visitors are allowed at any one time at the bedside. There may be circumstances where these restrictions do not apply and this can be discussed with the nurse in charge.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the ward entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The tables do not contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are low to moderate.
Standard Toilet(s)
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Toilet Facilities
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- The shared toilet is located within the Intensive Therapy Unit (ITU).
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the ward entrance.
- There is written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Epsom Hospital link (new tab) - click here.
- Entrances at Epsom Hospital link (new tab) - click here.
- Toilets at Epsom Hospital link (new tab) - click here.
- Getting To /Around Epsom Hospital link (new tab) - click here.
