You are on Getting Help and Assistance (Warwick Hospital). Skip to the next section.

Getting Help and Assistance (Warwick Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located just inside the management services entrance on Lakin Road.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01926 600 054.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the two help desks in the hospital, one at the main entrance and one in the outpatient's corridor.

You are on Getting To The Hospital (Warwick Hospital). Skip to the next section.

Getting To The Hospital (Warwick Hospital)

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• By Road View
  • Warwick Hospital is located on Lakin Road near the town centre.
    
    If coming from the north use the A46 Warwick Bypass and exit onto the A429 Coventry Road for Warwick and carry on until you reach the junction with Lakin Road on the right and turn back onto Lakin Road and follow until you come to the hospital on the left.
    
    If coming from the south use the A425 and follow until it joins the A429 / Coventry Road and then take Coventry Road northwards until you reach the junction with Lakin Road, turn onto Lakin Road and you will see the hospital on your left.
    
    The post code to use in the sat-nav is CV34 5BW.
  • There are 2 main open air car parks at the hospital.
    
    Car park A is on site and gives quick access to the main hospital entrance as well as the outpatients department and accident and emergency department.
    Car park A has ample Blue Badge parking but can become extremely busy.
    
    Car park B is on the opposite side of the road to the main hospital building and has limited parking for Blue Badge users.
    Access to the main hospital site is via a pedestrian crossing on Lakin Road.
• By Bus View
  • There are 2 bus stops near to the entrance to car park A on Lakin road.
    The services which stop here are numbers 60 and X17.
    These services are run by Stagecoach bus service.
  • There is not an onsite bus stop.
• By Train View
  • The nearest station is Warwick and is located on Coventry Road.
    Warwick Station is approximately 0.3 miles from the hospital.
    There are several Bus and taxi services which run from the station.
• Useful Links View
  • Google map of Warwick Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Route from Warwick rail station to Warwick Hospital.
  • To view the web page described above click here (opens in new tab).
  • Warwick railway station web site with timetable and journey planner.
  • To view the web page described above click here (opens in new tab).
  • Stagecoach bus journey planner.
  • To view the web page described above click here (opens in new tab).

You are on Hospital Parking (Car Park A). Skip to the next section.

Hospital Parking (Car Park A)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Lakin Road, opposite the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 325cm x 500cm (10ft 8in x 16ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 30 minutes only.
  • Payment machines are located throughout the car park.
  • Payment machines are located outside the entrance to the accident and emergency department.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main hospital entrance.
• Comments View
  • The car park has a ANPR (Automatic Number Plate Recognition) system installed.
  • The payment touch screens are set at 140cm from ground level.
  • Access to the Outpatients and Accident and Emergency Entrances is via a long ramp or steps from the car park.

You are on Hospital Parking (Car Park B). Skip to the next section.

Hospital Parking (Car Park B)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on Lakin Road opposite the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 335cm x 580cm (10ft 12in x 19ft).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 30 minutes only.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • Car Park B is on the opposite side of Lakin Road to the main hospital building and the majority of services.
  • The payment touch screens are set at 140cm from ground level.
  • The car park has a ANPR (Automatic Number Plate Recognition) system installed.
  • In order to access the main hospital building, a pedestrian crossing can be found on Lakin Road.

You are on Hospital Parking (Drop Off). Skip to the next section.

Hospital Parking (Drop Off)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located It is outside Paediatric Assessment Clinic entrance in car park C.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Comments View
  • Car Park C is a staff only car park.

You are on Outside Access (Paediatric Assessment Clinic). Skip to the next section.

Outside Access (Paediatric Assessment Clinic)

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• Entrance Details View
  • This information is for the entrance located on the right of the building in car park C.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located at the front right of the building leading from car park C.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located at the front right of the building.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up the step(s).
• Comments View
  • There is an intercom located at the second door, the button is set at 118cm high from floor level.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 20:00.
• Tuesday 10:00 - 20:00.
• Wednesday 10:00 - 20:00.
• Thursday 10:00 - 20:00.
• Friday 10:00 - 20:00.
• Saturday 10:00 - 20:00.
• Sunday 10:00 - 20:00.

You are on Department / Service (Paediatric Assessment Clinic). Skip to the next section.

Department / Service (Paediatric Assessment Clinic)

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• Department / Service Access View
  • The Paediatric Assessment Clinic is located in car park C.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; consultation rooms, treatment rooms, a waiting room/area, accessible toilet facilities for everyone and a main reception.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located The accessible toilet can be used by all.

You are on Reception (Paediatric Assessment Clinic). Skip to the next section.

Reception (Paediatric Assessment Clinic)

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• Reception View
  • The reception point is located through the door on the right.
  • The reception point is approximately 1m (3ft 3in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is low (76cm or lower) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are low to moderate.

You are on Consultation / Treatment Room (Weighing room). Skip to the next section.

Consultation / Treatment Room (Weighing room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Weighing Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is not a chair.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Consultation Room 1). Skip to the next section.

Consultation / Treatment Room (Consultation Room 1)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consultation Room 2). Skip to the next section.

Consultation / Treatment Room (Consultation Room 2)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Family Room (Family Kitchen). Skip to the next section.

Family Room (Family Kitchen)

• The family room is located at the bottom of the department corridor.
• There is step-free access to the family room.
• The family room is clearly signed.
• There is/are no door(s) for access.
• The width of the door opening is 106cm.
• The type of flooring in the place of worship/room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the family room.
• There is not sufficient space for a wheelchair user to use the seating area.
• There is not space for an assistance dog to rest.
• All tables are permanently fixed.
• There is a refreshment counter.
• The height of the counter is 90cm.
• The counter does not have a clear knee recess.
• There is a sink.
• The wash basin tap type is lever.
• There is not a water dispenser available.
• Background music is not played in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are good.
• This is a small kitchen area for patients and staff.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located past the reception and waiting area on the left.
  • This accessible toilet is approximately 8m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 206cm x 223cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 138cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and recycling bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 120cm and 178cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 88cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 68cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 109cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 92cm.
• Comments View
  • There is a grab rail on the inside of the door which restricts the opening to 83cm.
  • There is no sign on the door indicating it is a toilet.
• Comments View
  • There is a grab rail on the inside of the door which restricts the opening to 83cm.
  • There is no sign on the door indicating it is a toilet.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• 23 Hour Ward link (new tab) - click here.
• Warwick Main Building link (new tab) - click here.
• Warwick Hospital Parking link (new tab) - click here.