Access Guide
Getting To (Bereavement Centre)
- The Bereavement Centre is/are located just inside the management services entrance on Lakin Road.
- Access to the Bereavement Centre is via the Management Service entrance.
- Enter via the management service entrance on Lakin Road and the entrance to the Bereavement Centre is located on the right.
- There is step free access to the Bereavement Centre.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Bereavement Centre Office is on the right as you enter the management service entrance off Lakin Road and a member of staff will escort you to the Interview/Meeting Room which is on the same level.
Car Park B
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Car Park
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- The car park is located off Lakin Road.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 210cm (width) x 580cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 110m from the main entrance.
- The most accessible route from the Blue Badge parking has slight slopes.
- This route has uneven surfaces and bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Management Offices Entrance
- This entrance is located on Lakin Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 95cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 117cm.
Opening Times (Bereavement Centre)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 00:00 - 00:00.
- Sunday 00:00 - 00:00.
Department / Service (Bereavement Centre)
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Department / Service Access
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- The Bereavement Centre is located just as you enter through the management services entrance off Lakin Road on the right.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 79cm .
- There is a bell/buzzer.
- The height of the bell/buzzer is 144cm (4ft 8.69in) .
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is carpet.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a consultation room.
- There are 1 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/10/2019.
- The hearing assistance system was not fully functional at the time of testing.
- A mobile hoist is not available on the department/service .
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the main hospital entrance corridor on the ground floor.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on the main hospital corridor on the ground floor.
- Patients are asked to go the Bereavement Service centre office and will then be escorted to the patient meeting room by a member of staff. .
Consultation / Treatment Room (Patient Meeting Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Patient Meeting Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm (2ft 5.92in).
- The type of flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/10/2019.
- The hearing assistance system was not fully functional at the time of testing.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
- Patients are asked to go the Bereavement centre office and will then be escorted to the patient meeting room by a member of staff.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Epsom Hospital link (new tab) - click here.
- Entrances at Epsom Hospital link (new tab) - click here.
- Toilets at Epsom Hospital link (new tab) - click here.
- Getting To /Around Epsom Hospital link (new tab) - click here.
