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Southwark Underground Station - Boarding the Jubilee Line

68 - 70 Blackfriars Road, London, SE1 8JZ

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Access Guide

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Introduction - Boarding (the Jubilee Line)

  • Access Routes Summary View
    • This access guide describes the shortest step free route to the Jubilee line platforms (route 1).
      Route 1 uses a lift to bypass escalators and steps and is approximately 70 metres long.
      This access guide also describes the shortest route to the Jubilee line platforms from Waterloo East station (route 2).
      Route 2 uses escalators and steps and is approximately 100m long (not including escalators and steps).
  • Distance(s) from Access Point(s) to Platform(s) View
    • The shortest distance (step free) to the Jubilee line (eastbound and westbound) is 70m.
    • This is via the access point located on Blackfriars Road.
    • The shortest distance via steps/escalators to the Jubilee line (eastbound and westbound) is 100m.
    • This is via the access point located in the Waterloo East ticket hall.

Lift (Route 1 - Enter the Underground Station via the Blackfriars Road Lift)

  • There is a lift for public use.
  • The lift is located to the right of the Blackfriars Road access point on street level.
  • The lift is clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 160cm x 175cm (5ft 3in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Concourse (Route 1 - Proceed Through the Ticket Barriers on the Left, then Bear Right Towards the Lift)

  • Access View
    • There is level access throughout this concourse area.
  • Barriers View
    • The width of the standard barriers is 61cm.
    • The ticket slot heights for the standard barriers are 83cm (insert ticket) and 102cm (remove ticket).
    • The Oyster card reader height is 105cm for the standard barriers.
    • The width of the wider access barriers is 105cm.
    • The ticket slot heights for the wider access barriers are 92cm (insert ticket) and 102cm (remove ticket).
    • The Oyster card reader height is 98cm for the wider access barriers.
    • Staff are available to provide assistance at the barriers.
  • Maps and Signage View
    • There are tube maps, TFL maps, Jubilee line maps and service update boards in this concourse area.
    • Signage in this concourse area includes; directional to lifts, directional to lines and directional to exits .
  • Other Features and Facilities View
    • There is 1 help point in this concourse area.
    • The help point is fitted with a hearing loop system.
    • The height of the buttons at the help point(s) are; 130cm (emergency) and 120cm (information).
    • The Oyster machine controls/screen heights vary between 105cm and 130cm.
    • Announcements in this concourse area are audio and visual.
    • The colour contrast between the walls and floor in this concourse area is fair.
    • Seating is not available in this concourse area.
    • The lighting levels are varied.

Ramp(s) or Slope(s) (Route 1 - Take the Ramp up to Lift)

  • There is a ramp/slope located beyond the ticket barriers to the right hand side.
  • The ramp/slope is used to access the Jubilee line lift.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not have resting areas.
  • The ramp/slope is approximately 6m in length.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails are easy to grip.
  • The lighting levels at the ramp/slope are moderate to good.

Lift (Route 1 - Take the Lift Down to the Jubilee Line Platforms)

  • There is a lift for public use.
  • The lift is located beyond the ticket barriers to the right of the escalators.
  • There are signs indicating the accessible route to the lift from the concourse.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 160cm x 175cm (5ft 3in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • Comments View
    • The lift accesses Jubilee line platform 1.
    • There is step free access to platform 2 from this lift.

Platform(s) (Route 1 - Exit the Lift and Turn Right onto Platform 1 (Jubilee Line Westbound))

  • Access to Platform View
    • There are 4 access points onto this platform.
  • Platform Information View
    • This is a straight platform.
    • The platform is flat throughout its length.
    • The platform does not have tactile markings on its edge.
    • The edge of the platform is not clearly marked.
    • There are automatic platform screen doors.
    • The opening widths of the double automatic platform screen doors are 200cm.
    • The opening widths of the single automatic platform screen doors are 135cm.
    • Doors do not contrast visually with their immediate surroundings.
    • The maximum gap between the platform and train when boarding/alighting is 8cm.
    • There are tube maps, Jubilee line maps, digital display(s) for train times and Night Tube and London Overground maps on this platform.
    • Signage on this platform includes; directional to lifts, directional to way out, directional to mainline station and level access boarding.
    • Announcements on this platform are audio and visual.
    • There are 2 help points on this platform.
    • The height of the buttons at the help point(s) are; 110cm (emergency) and 120cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 49cm.
    • The width of the majority of seats is 53cm.
    • The colour contrast for the seating is good.
    • Perch seating is available on this platform.
    • Perch seating is at a height of 84cm.
    • The colour contrast between the wall and platform is poor.
    • Lighting levels are moderate to good.

Route 1 - Access between Platform 1 (Jubilee Line Westbound) and Platform 2 (Jubilee Line Eastbound)

  • There is step free access between platform 1 and platform 2.
  • The approximate distance between the platforms is 40 metres.

Platform(s) (Route 1 - Reach Platform 2 (Jubilee Line Eastbound))

  • Access to Platform View
    • There are 4 access points onto this platform.
  • Platform Information View
    • This is a straight platform.
    • The platform is flat throughout its length.
    • The platform does not have tactile markings on its edge.
    • The edge of the platform is not clearly marked.
    • There are automatic platform screen doors.
    • The opening widths of the double automatic platform screen doors are 200cm.
    • The opening widths of the single automatic platform screen doors are 135cm.
    • Doors do not contrast visually with their immediate surroundings.
    • The maximum gap between the platform and train when boarding/alighting is 8cm.
    • There are tube maps, Jubilee line maps, digital display(s) for train times and Night Tube and London Overground maps on this platform.
    • Signage on this platform includes; directional to lifts, directional to way out and directional to mainline station.
    • Announcements on this platform are audio and visual.
    • There are 2 help points on this platform.
    • The help points are not fitted with hearing loop systems.
    • The height of the buttons at the help point(s) are; 110cm (emergency) and 120cm (information).
    • There is fixed bench seating with armrests on this platform.
    • The height of the seating is 49cm.
    • The width of the majority of seats is 53cm.
    • The colour contrast for the seating is good.
    • Perch seating is available on this platform.
    • Perch seating is at a height of 84cm.
    • The colour contrast between the wall and platform is poor.
    • Lighting levels are moderate to good.

Route 2 - Via the Waterloo East Ticket Hall

  • The approximate distance of this route is 100 metres (not including escalators or steps).
  • This route includes 2 sets of escalators and 14 steps.
  • The steps are clearly marked and have handrails on both sides.
  • Step 1 - Go through the Waterloo East ticket barriers and continue ahead down the first set of escalators onto the intermediate concourse.
  • There are also steps leading down to the intermediate concourse.
  • Step 2 - Continue ahead along the concourse for approximately 50 metres towards the second set of escalators.
  • Step 3 - Take the second set of escalators down to the Jubilee line concourse.
  • Step 4 - Turn left and take the steps down to the Jubilee line platforms.
  • Step 5 - Platform 1 (Jubilee line westbound) is on the left and platform 2 (Jubilee line eastbound) is on the right.