You are on Introduction. Skip to the next section.

Introduction

• Route Guide St Albans - St Albans City Station to St Peter's Street link (new tab) - click here.
• Shopping Area Guide St Albans - Chequer Street link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is St Albans City.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There is not a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a one-way system throughout.
• The one-way system is clearly marked/signed.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at tills/counters.
• Toilets are available.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.

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• Venue Car Park View
  • The car park is located at the rear of the shopping centre, off of New Kent Road.
  • The car park type is multi storey.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the shopping centre car park entrance.
  • The furthest Blue Badge bay is 30m (32yd 2ft) from the shopping centre car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is concrete.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 190cm (6ft 3in).
• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.
• Comments View
  • The car park has 7 levels; -3, -2, -1, G, 1, 2 and 3.
  • The shops are on the ground floor.
  • The payment machines are on the ground floor.

You are on Outside Access (Shopping Centre Car Park Entrance). Skip to the next section.

Outside Access (Shopping Centre Car Park Entrance)

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• Entrance View
  • This information is for the entrance located on the ground floor of the car park.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Comments View
  • The 1st and 2nd photographs show the automatic entrance doors on the ground floor.
  • The 3rd and 4th photographs show the manual doors that are available on all other floors.
  • These manual doors open towards you (pull) and are heavy.

You are on Outside Access (Victoria Street Side Entrance 1). Skip to the next section.

Outside Access (Victoria Street Side Entrance 1)

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• Entrance View
  • This information is for the entrance located on Victoria Street, at the far east end of the shopping centre.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance and beyond.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The width of the entrance is 550cm.

You are on Outside Access (Victoria Street Side Entrance 2). Skip to the next section.

Outside Access (Victoria Street Side Entrance 2)

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• Entrance View
  • This information is for the entrance located on Victoria Street, at the north end of the shopping centre.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The width of the entrance is 350cm.

You are on Outside Access (Chequer Street Entrance - Main Entrance). Skip to the next section.

Outside Access (Chequer Street Entrance - Main Entrance)

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• Entrance View
  • This information is for the entrance located on Chequer Street, at the north end of the shopping centre.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance and beyond it.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The width of the entrance is 680cm.

You are on Outside Access (Chequer Street Additional Entrance). Skip to the next section.

Outside Access (Chequer Street Additional Entrance)

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• Entrance View
  • This information is for the entrance located on Chequer Street, at the west end of the shopping cetre.
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located leading to the entrance and beyond the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The width of the entrance is 350cm.

You are on Outside Access (London Road Service Yard Entrance). Skip to the next section.

Outside Access (London Road Service Yard Entrance)

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• Entrance View
  • This information is for the entrance located on London road, on the south side of the shopping centre.
  • There is ramped/sloped and stepped access at this entrance.
  • There are no doors at this entrance.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading up to the entrance.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • The width of the entrance is 280cm.

You are on Shopping Centre. Skip to the next section.

Shopping Centre

• The shopping centre is an outdoor venue.
• The shopping centre has 50+ shops.
• There is level access into the majority of the shops.
• Some shops have a slight thresholds at the entrances.
• The majority of the shopping centre is level but there is a slight slope at the north end.
• The surface throughout the centre is block paving.
• There is a seating area by the north end.
• There are rain gullies that run through the centre of the shopping centre to stop flooding, which do have a shallow drop into them.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are -3, -2, -1, G, 1, 2, 3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the south side of the shopping centre.
• The lift is a standard lift.
• The floors which are accessible by this lift are -3, -2, -1, G, 1, 2, 3.
• The lift is approximately 140m (153yd 4in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 150cm (4ft 11in).
• The dimensions of the lift are 210cm x 180cm (6ft 11in x 5ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Centre Manager Entrance). Skip to the next section.

Outside Access (Centre Manager Entrance)

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• Entrance View
  • This information is for the entrance located on the second floor of the shopping centre, to the left as you exit the lift.
  • There is step-free access at this entrance, via lift.
  • The height of the bell/buzzer is 90cm (2ft 11in).
  • The height of the intercom is 90cm (2ft 11in).
  • The main door(s) open(s) towards you (pull).
  • The bell/buzzer is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 90cm.

You are on Reception (Centre Manager). Skip to the next section.

Reception (Centre Manager)

• The desk/counter is 14m (15yd 11in) from the centre manager entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Outside Access (Brickyard Accessible Toilet Entrance). Skip to the next section.

Outside Access (Brickyard Accessible Toilet Entrance)

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• Entrance View
  • This information is for the entrance located on the left hand side as you enter through the Victoria Street north side entrance.
  • There is ramped/sloped access at this entrance.
  • The height of the bell/buzzer is 105cm (3ft 5in).
  • The height of the intercom is 105cm (3ft 5in).
  • The main door(s) open(s) away from you (push).
  • The bell/buzzer is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 110cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Accessible Toilet (Brickyard Accessible Toilet). Skip to the next section.

Accessible Toilet (Brickyard Accessible Toilet)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is light.
  • The dimensions of the accessible toilet are 130cm x 210cm (4ft 3in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The first photograph shows the accessible toilet surveyed.
  • The second photograph shows the identical facility next to it.

You are on Accessible Toilet (Second Floor). Skip to the next section.

Accessible Toilet (Second Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
  • This accessible toilet is located on the second floor, to the left as you exit the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 110cm (3ft 7in).

You are on Standard Toilet(s) (Second Floor). Skip to the next section.

Standard Toilet(s) (Second Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the second floor, to the left as you exit the lift.
  • The female and male toilets are approximately 18m (19yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.