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St Andrews Bus Station

City Road, St Andrews, Fife, KY16 9HW

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Access Guide

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Summary

  • Services / facilities within the grounds include a Bus Terminus operated by Stagecoach.

Getting Here

Public Parking

Outside Access (City Road)

  • Entrance View
    • This information is for the entrance located off City Road, at the south end of the bus station.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Welcome to Stagecoach St Andrews'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the opening is 175cm.
    • There is a member of staff available for assistance at this entrance.
    • There are two other sets of similar doors, these provide access to stances 1 and 2. Other doors serve stances 3 and 4.

Counter (Supervisor and Travel Shop)

  • Counter View
    • The counter is located opposite the doors to stances 3 and 4.
    • The counter is approximately 15m (16yd 1ft) from the City Road entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 98cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system at the counter.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/08/2023.
    • The hearing loop was working at the time of testing.

Waiting Room

  • Access View
    • There is step-free access to the waiting room.
  • Waiting Room View
    • The type of flooring in the waiting room is tiles.
    • There is high colour contrast between the walls and floor.
    • There is bench seating and also a mixture of single seats with and without armrests within the waiting room.
    • There is a space for a wheelchair user to wait within the seating area.
    • There are not audible announcements in the waiting lounge.
    • There is not a hand sanitiser in this waiting room.
    • The lighting levels are good.

Bus Station

  • The station is staffed.
  • There are generally 4 member(s) of staff on duty.
  • The station is not staffed between 22:00 and 07:00.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located opposite the doors to stances 3 and 4.
  • The ticket office / travel centre is 15m (16yd 1ft) from the City Road entrance.
  • There are 5 stands / bays.
  • The stands which have level access are 1-5.
  • The bus companies operating within this station are Stagecoach.
  • There is a taxi rank at the station.
  • The taxi rank is located opposite stance 5.
  • The taxi rank is 10m (10yd 2ft) from the stance 5.
  • There is not a wheelchair to borrow.
  • Shops and services within the station include vending machines.
  • All key concourse shops and services have level access.
  • Comments View
    • Stance 5 is accessed from the main building via dropped kerbs and a pedestrian crossing across the service road.
    • Assistance maybe required due to the dropped kerbs.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located ahead as you enter via the City Road entrance.
      Before you can enter the toilet alcove you need to pass through an access control point. This consist of an accessible glass gate 75cm wide for entry to or two rolling bars, one for access and one for exiting the alcove.
    • This accessible toilet is approximately 14m (15yd 11in) from the City Road entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the counter.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 100cm (3ft 3in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 185cm x 185cm (6ft 1in x 6ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm (3ft 11in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is no dropdown rail.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet has a cistern.
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is medium.
    • The height of the light switch/pull cord is 100cm from floor level.
    • The lighting levels are good.
    • The contrast between the walls and floor is high.
  • Additional Fixtures and Fittings View
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 145cm from the floor.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 138cm (4ft 6in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is medium.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 99cm.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located ahead as you enter via the City Road entrance, next to the accessible toilet.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the City Road entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The female toilet is located ahead as you enter via the City Road entrance, opposite the standard male toilet.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the City Road entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Comments View
    • Before you can enter the toilet alcove you need to pass through an access control point. This consist of an accessible glass gate 75cm wide for entry to or two rolling bars, one for access and one for exiting the alcove.