Access Guide
Summary
- There is not onsite parking available here.
- The most accessible entrance has: a steep ramp/slope and a manual door.
- There is step free access to the ground floor only once inside.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone, an accessible toilet which does not meet AccessAble's criteria and standard toilets.
- This accessible toilet is approximately 17m from the Côte entrance.
- This venue also has the following available: seating.
Getting Here (St Christopher's Place)
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By Bus
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- There is not a bus stop within 150 metres of the shopping centre.
- The nearest bus stops are on Oxford Street (stops BB and BC) as served by routes 7, 94, 98, 139, 390, N7, N98, N113, N137 and N207.
All London buses have ramp access and dedicated spaces for wheelchair users. - For more information on London buses (Transport for London) please click here (opens new tab).
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By Underground
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- The nearest underground station is Bond Street.
- Bond Street Station is served by the Central Line, Jubilee Line and Elizabeth Line services.
The accessible entrance (with lift) is on Marylebone Lane, off the north side of Oxford Street.
The entrances to the south side of Oxford Street or within the West One Shopping Centre are accessed by steps or escalators only. - For more information on London Underground (Transport for London) please click here (opens new tab).
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By Train
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- The nearest railway station is London Paddington or London Marylebone .
- Both stations have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
- For more information on access and facilities at London Paddington please click here (opens new tab).
- For more information on access and facilities at London Marylebone please click here (opens new tab).
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By Road
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- St Christopher's Place is located on Barrett Street, between Oxford Street and Wigmore Street.
The main shopping area of Oxford Street is a mere few hundred metres away via Gee’s Court or James Street.
Oxford Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles). - For more information on driving in London please click here (opens new tab).
- For more information on the location of St Christopher's Place (Google Maps) please click here (opens new tab).
- Parking in the area is very limited and visitors are encouraged to use public transport.
NCP Portman Square (Gloucester Place) and Q-Park (Oxford Street and Harley Street) are all about half a mile away.
Q-Park Marble Arch and Q-Park Park Lane are three-qaurters of a mile away.
There are a small number of Blue Badge parking bays and some standard on-street bays in side roads off Oxford Street, one of these being Barrett Street. - For more information on London Portman Square - Hyde Park please click here (opens new tab).
- For more information onhttps://www.q-park.co.uk/en-gb/cities/london/oxford-street/ please click here (opens new tab).
- For more information onhttps://www.q-park.co.uk/en-gb/cities/london/harley-street/ please click here (opens new tab).
- London Black Cabs can be hailed in any location along Oxford Street or summoned by phone.
There is a taxi rank on the north side of Oxford Street, east of Portman Street, and in side roads; Orchard Street (next to Marks and Spencer) and Duke Street north (outside Selfridges).
- St Christopher's Place is located on Barrett Street, between Oxford Street and Wigmore Street.
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By River
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- Six TfL River Bus routes run from 22 piers between Putney and Woolwich.
The nearest pier is Westminster.
This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
There is step-free access onto the river buses, except at 3 piers.
Please see the TfL (River Bus) website for further information. - For more information on London River Bus services please click here (opens new tab).
- Six TfL River Bus routes run from 22 piers between Putney and Woolwich.
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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Useful Links
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- Please use the TfL journey planner for details of the most suitable routes.
The planner can be filtered by options such as step-free routes or maximum walking distances. - To view the web page described above click here (opens in new tab).
- The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
- Please use the TfL journey planner for details of the most suitable routes.
On Street Parking (St Christopher's Place)
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Duke Street, Barrett Street, and Marylebone Lane.
- The dimensions of the on street Blue Badge parking bays vary in size.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 4 only.
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On Street Standard Parking
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- Standard on street parking is available.
- The on street standard parking bay(s) is/are located on Duke Street, Barrett Street, and Picton Place.
- All of the parking bays are limited to a maximum of 4 hours, Monday - Saturday 08:30 - 18:30. The standard parking bays are pay-to-park via phone. The standard parking bays are not free for Blue Badge holders.
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Comments
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- Parking in the area is very limited and visitors are encouraged to use public transport; however, for information about the Blue Badge Scheme and parking in London please click here (new tab).
- For information on where you can park with a disabled parking badge please click here (new tab).
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday 09:00 - 22:00.
- Sunday 09:00 - 22:00.
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- Please notify staff when booking, or on arrival to the restaurant, if you require the portable ramp for assistance at the entrance.
Entrance
- There is ramped/sloped or stepped access at this entrance.
- There is a ramp with a steep gradient and a width between 75cm and 150cm .
- The ramp does not have handrails.
- There are 2 steps.
- The steps are clearly marked with a handrail on the left.
- The ramp overcomes the steps.
- There is a single manual door which opens away from you.
- The width of the opening is 94cm.
- There is not a second set of doors.
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Comments
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- The ramp described is portable.
- The steps at the entrance are 22cm high.
- The rail does not cover both of the steps.
Eating and Drinking
- This is a restaurant which serves modern European cuisine.
- There is step-free access.
- Tables can be booked in advance.
- There is full table service.
- Menu types include; Braille menus.
- Menus are easy to read.
- The following are available here: drinking straws and a portable card machine for payment.
- There is background noise here which varies, depending on the time of day.
- There is not a low level counter at the recommended height for wheelchair users.
- The seating area has: room for a wheelchair user, tables which are accessible to wheelchair users, sofas, high tables, bench seats, high stools and a mixture of chairs with and without armrests.
- The seating area does not have: a priority table.
- Tables are at a recommended height for wheelchair users.
- The following furniture is permanently fixed: some of the chairs.
- All flooring in the area is smooth and even.
- The flooring is not non-slip, with bold repeating patterns and.
- There is additional seating located outside at the front of the entrance.
Accessible Toilet (Right Hand Transfer)
- There is step-free access into the accessible toilet.
- There is a manual door which opens outwards and has a poor colour contrast.
- The door has a lever twist lock.
- The width of the accessible toilet door opening is 95cm.
- The dimensions of the cubicle are 146cm x 215cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 80cm from the side of the toilet pan to the wall.
- There is a push button flush on the transfer side.
- The following grab rails are available: a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin and a horizontal grab rail on the door.
- There is a dropdown rail on the transfer side.
- Lighting levels are low in the cubicle.
- The following have a good colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
- There is pull cord emergency alarm at a recommended height for a seated user.
- The cubicle also has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
- The soap dispenser is 90cm high.
- The toilet roll holder is 50cm high.
- The towel dispenser is 122cm high.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- The wash basin is 73cm high.
- The wash basin tap type is lever mixer.
- The following fixtures are at the recommended height: the toilet seat, the wash basin, the soap dispenser and the baby change table.
- The following fixtures are not at a recommended height: the toilet roll holder and towel dispenser.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- At the time of the survey (November 2022) the portable ramp for the entrance was being stored in the cubicle which reduced the depth by 30cm.
Stairs (To Standard Toilets)
- The floors which are accessible by stairs are ground to lower ground.
- There are 15+ steps between floors.
- The steps are clearly marked with a handrail on the right.
- Lighting levels are low at these stairs.
Standard Toilet(s)
- There is stepped access into the toilet(s).
- There is a manual door which opens inwards and has a poor colour contrast.
- The width of the door opening is 64cm.
- The male and female standard toilets were surveyed.
- The wash basin tap type is sensor.
- There are no cubicles in the male standard toilets.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- St Christopher’s Place link (new tab) - click here