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Isola by San Carlo

3-8 Barrett Street, London, W1U 1AY

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Access Guide

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Summary

  • There is not onsite parking available here.
  • The most accessible entrance has: steps and a manual door.
  • There is step free access to the ground floor only once inside.
  • Toilet and changing facilities available include: an accessible toilet which does not meet AccessAble's criteria and standard toilets.
  • This accessible toilet is approximately 12m from the Isola by San Carlo entrance door.
  • This venue also has the following available: seating.

Getting Here (St Christopher's Place)

On Street Parking (St Christopher's Place)

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Duke Street, Barrett Street, and Marylebone Lane.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The on street standard parking bay(s) is/are located on Duke Street, Barrett Street, and Picton Place.
    • All of the parking bays are limited to a maximum of 4 hours, Monday - Saturday 08:30 - 18:30. The standard parking bays are pay-to-park via phone. The standard parking bays are not free for Blue Badge holders.
  • Comments View
    • Parking in the area is very limited and visitors are encouraged to use public transport; however, for information about the Blue Badge Scheme and parking in London please click here (new tab).
    • For information on where you can park with a disabled parking badge please click here (new tab).

Opening Times

  • Monday 12:00 - 22:30.
  • Tuesday 12:00 - 22:30.
  • Wednesday 12:00 - 22:30.
  • Thursday 12:00 - 22:30.
  • Friday 12:00 - 22:30.
  • Saturday 12:00 - 22:30.
  • Sunday 12:00 - 22:30.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Entrance

  • There is stepped access at this entrance.
  • There are 2 steps.
  • The steps are not clearly marked but there are handrails on both sides.
  • There is a single manual door which open towards you.
  • The width of the opening is 93cm.
  • There is not a second set of doors.
  • Comments View
    • There is an alternative entrance to the right of the main entrance with the same features, but it is not used.

Eating and Drinking

  • This is a restaurant which serves Italian food.
  • There is step-free access.
  • Tables can be booked in advance.
  • There is a bar where drinks can be ordered, staff can provide assistance and full table service.
  • Menu types include; handheld menus and online menus.
  • Menus are easy to read.
  • The following are available here: drinking straws and a portable card machine for payment.
  • There is background noise here.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The seating area has: room for a wheelchair user, tables which are accessible to wheelchair users, sofas, long tables, booths, high stools and a mixture of chairs with and without armrests.
  • The seating area does not have: a priority table.
  • Tables are at a recommended height for wheelchair users.
  • The following furniture is permanently fixed: some of the chairs.
  • All flooring in the area is smooth and even.
  • The flooring is not non-slip, with bold repeating patterns and a very shiny finish which may cause glare or look slippery to some people.
  • The height of the main bar is 112cm. There is indoor and outdoor seating at this venue.

Accessible Toilet

  • There is step-free access into the accessible toilet.
  • There is a manual door which opens outwards and has a good colour contrast.
  • The door has a twist lock.
  • The width of the accessible toilet door opening is 90cm.
  • The dimensions of the cubicle are 149cm x 230cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 84cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the non transfer side.
  • The following grab rails are available: a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin, a horizontal grab rail on the door and a horizontal grab rail on the non transfer side.
  • There is a dropdown rail on the transfer side.
  • The following have a good colour contrast with their surroundings: the internal door and the floor.
  • The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail and the toilet seat.
  • There a pull cord emergency alarm but it is not at a recommended height for a seated user.
  • The cubicle also has: a waste bin without lid.
  • The soap dispenser is 88cm high.
  • The toilet roll holder is 83cm high.
  • The towel dispenser is 97cm high.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • The wash basin is 70cm high.
  • The wash basin tap type is lever mixer.
  • The following fixtures are at the recommended height: the toilet roll holder, the soap dispenser, towel dispenser and a coat hook for standing users.
  • The following fixtures are not at a recommended height: the toilet seat, the wash basin and the baby changing facility.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: towel dispenser.
  • There is a curtain into a small corridor before the accessible toilet. The corridor is 68cm wide. There are storage items blocking the toilet door from opening fully. There is not a wall-fixed soap dispenser, just a free-standing soap bottle. There is no towel dispenser just paper towels on the cistern.

Stairs (to LG Seating and Standard Toilets)

  • The floors which are accessible by stairs are LG, G .
  • There are 15+ steps between floors.
  • The steps are not clearly marked but there is a handrail on the right.

Standard Toilet(s)

  • There is stepped access into the toilet(s).
  • There is a manual door which opens inwards and has a good colour contrast.
  • The width of the door opening is 67cm.
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever.
  • There are 3 female toilets and 1 male toilet.

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