You are on Summary. Skip to the next section.

Summary

• Ole & Steen is located on Wigmore Street at St Christopher’s Place.
• For more information on St Christopher's Place please click here (new tab).
• The venue is in a pedestrian area.

You are on Getting Here (St Christopher's Place). Skip to the next section.

Getting Here (St Christopher's Place)

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• By Bus View
  • There is not a bus stop within 150 metres of the shopping centre.
  • The nearest bus stops are on Oxford Street (stops BB and BC) as served by routes 7, 94, 98, 139, 390, N7, N98, N113, N137 and N207.
    All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on London buses (Transport for London) please click here (opens new tab).
• By Underground View
  • The nearest underground station is Bond Street.
  • Bond Street Station is served by the Central Line, Jubilee Line and Elizabeth Line services.
    The accessible entrance (with lift) is on Marylebone Lane, off the north side of Oxford Street.
    The entrances to the south side of Oxford Street or within the West One Shopping Centre are accessed by steps or escalators only.
  • For more information on London Underground (Transport for London) please click here (opens new tab).
• By Train View
  • The nearest railway station is London Paddington or London Marylebone .
  • Both stations have step-free access to all platforms and staff available to assist with ramps between the platform and the train.
  • For more information on access and facilities at London Paddington please click here (opens new tab).
  • For more information on access and facilities at London Marylebone please click here (opens new tab).
• By Road View
  • St Christopher's Place is located on Barrett Street, between Oxford Street and Wigmore Street.
    The main shopping area of Oxford Street is a mere few hundred metres away via Gee’s Court or James Street.
    Oxford Street is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
    It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles).
  • For more information on driving in London please click here (opens new tab).
  • For more information on the location of St Christopher's Place (Google Maps) please click here (opens new tab).
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    NCP Portman Square (Gloucester Place) and Q-Park (Oxford Street and Harley Street) are all about half a mile away.
    Q-Park Marble Arch and Q-Park Park Lane are three-qaurters of a mile away.
    There are a small number of Blue Badge parking bays and some standard on-street bays in side roads off Oxford Street, one of these being Barrett Street.
  • For more information on London Portman Square - Hyde Park please click here (opens new tab).
  • For more information onhttps://www.q-park.co.uk/en-gb/cities/london/oxford-street/ please click here (opens new tab).
  • For more information onhttps://www.q-park.co.uk/en-gb/cities/london/harley-street/ please click here (opens new tab).
  • London Black Cabs can be hailed in any location along Oxford Street or summoned by phone.
    There is a taxi rank on the north side of Oxford Street, east of Portman Street, and in side roads; Orchard Street (next to Marks and Spencer) and Duke Street north (outside Selfridges).
• By River View
  • Six TfL River Bus routes run from 22 piers between Putney and Woolwich.
    The nearest pier is Westminster.
    This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
    There is step-free access onto the river buses, except at 3 piers.
    Please see the TfL (River Bus) website for further information.
  • For more information on London River Bus services please click here (opens new tab).
• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable routes.
    The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 22:00.
• Tuesday 07:30 - 22:00.
• Wednesday 07:30 - 22:00.
• Thursday 07:30 - 22:00.
• Friday 07:30 - 22:00.
• Saturday 08:00 - 22:00.
• Sunday 08:00 - 21:00.

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• Comments View
  • The opening times until the end of September 2022 are: 7:30 to 20:00. However, they will revert back to the hours stated after September 2022.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on On Street Parking. Skip to the next section.

On Street Parking

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Barrett Street.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 290cm x 600cm (9ft 6in x 19ft 8in).
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 2 hours with no return in 1 hour only.

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The on street standard parking bay(s) is/are located on Barrett Street.
• Comments View
  • There is limited on-street pay and display parking available.
  • The nearest public car park is Q-Park - Marble Arch which is approximately 0.7 mile from the venue.
  • For the Q-Park - Marble Arch Access Guide please click here (opens in new tab).

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
• Comments View
  • The slope runs downhill to your right and uphill to your left as you face the main entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Ole & Steen'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.

You are on Eating and Drinking (Ground Floor). Skip to the next section.

Eating and Drinking (Ground Floor)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the ground floor.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is not a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 123cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 44cm.
  • The distance between the floor and the underside of the highest dining table is 110cm.
  • The standard height for the underside of dining tables is 71cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Access to the additional seating area is via the lift to ground floor or outside the main entrance.
  • Photographs 1-6 shows the counter area on the ground floor ahead and to the left as you enter from the main entrance.
    Photographs 7-10 shows the seating areas on the ground floor to the left and to the right as you enter from the main entrance.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right as you enter, next to the lift.
  • The stairs are approximately 7m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are B and G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right as you enter, next to the stairs.
• The lift is clearly visible from the entrance.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B and G.
• The platform lift accesses a small level change.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 155cm x 85cm (5ft 1in x 2ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

You are on Eating and Drinking (Basement Floor - Additional Seating). Skip to the next section.

Eating and Drinking (Basement Floor - Additional Seating)

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• Location and Access View
  • The following information is for the café.
  • The café is located on the basement floor.
  • There is step-free access, via lift, to the café.
• Service and Menus View
  • Staff can bring food and/or drinks to tables.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 44cm.
  • The distance between the floor and the underside of the highest dining table is 71cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also stools and high stools.
  • The type of flooring in this area is wood.
  • The lighting levels are low to moderate.

You are on Accessible Toilet(s) (Basement Floor). Skip to the next section.

Accessible Toilet(s) (Basement Floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the basement floor, to the right as you exit the lift.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 230cm (5ft 1in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) and sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 84cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 72cm.

You are on Ramp(s) / Slope(s) and Step(s) (Standard Toilets - Basement Floor). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Standard Toilets - Basement Floor)

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• Step(s) View
  • There is a/are step(s) located on the right as you exit the lift, after the accessible toilet.
  • The step(s) is/are used to access the standard toilets.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s) (Basement Floor). Skip to the next section.

Standard Toilet(s) (Basement Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the basement floor, to the right as you exit the lift.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 11m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are low to moderate.