Skip to main content


20 James Street, London, W1U 1EH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read


  • There is not onsite parking available here.
  • The most accessible entrance has: a slight ramp/slope and a manual door.
  • There is step free access once inside.
  • Toilet and changing facilities available include: an ambulant cubicle.
  • This venue also has the following available: seating and large print information.

Getting Here (St Christopher's Place)

On Street Parking (St Christopher's Place)

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Duke Street, Barrett Street, and Marylebone Lane.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The on street standard parking bay(s) is/are located on Duke Street, Barrett Street, and Picton Place.
    • All of the parking bays are limited to a maximum of 4 hours, Monday - Saturday 08:30 - 18:30. The standard parking bays are pay-to-park via phone. The standard parking bays are not free for Blue Badge holders.
  • Comments View
    • Parking in the area is very limited and visitors are encouraged to use public transport; however, for information about the Blue Badge Scheme and parking in London please click here (new tab).
    • For information on where you can park with a disabled parking badge please click here (new tab).

Opening Times

  • Monday 12:00 - 22:00.
  • Tuesday 12:00 - 22:00.
  • Wednesday 12:00 - 22:00.
  • Thursday 12:00 - 22:00.
  • Friday 12:00 - 22:00.
  • Saturday 12:00 - 22:00.
  • Sunday 12:00 - 22:00.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include: large print and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.
  • The staff speak 5 different languages.


  • There is ramped/sloped access at this entrance.
  • There is a slope with a slight gradient .
  • The slope does not have handrails.
  • There is a single manual door which open away from you.
  • The width of the opening is 93cm.
  • There is not a second set of doors.

Eating and Drinking

  • This is a restaurant which serves Indian food.
  • There is step-free access.
  • There is full table service and staff can provide assistance.
  • Menu types include; large print menus, handheld menus and online menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • There is background noise here.
  • The seating area has: room for a wheelchair user, tables which are accessible to wheelchair users, coffee tables, long tables, bench seats, stools and a mixture of chairs with and without armrests.
  • The seating area does not have: a priority table.
  • Tables are at a recommended height for wheelchair users.
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • Flooring in the area is not smooth and even.
  • The flooring surface is not smooth and even due to uneven paving/tiles.
  • The flooring is not non-slip, with and.
  • There is tile flooring which creates an uneven surface. The cutlery station is 105cm high. There is indoor and outdoor seating at this venue.

Accessible Toilet

  • There are no accessible toilets within this venue.

Standard Toilet(s) (Shared Ambulant)

  • There is step-free access into the toilet(s).
  • There is a manual door which opens inwards and has a good colour contrast.
  • The width of the door opening is 69cm.
  • The shared standard toilet was surveyed.
  • There is an ambulant cubicle available with horizontal grab rails on both sides.
  • The wash basin tap type is sensor.
  • There is a door to access the toilet area which is sometimes locked. A member of staff will need to unlock this. This door opens towards you and is 76cm wide.

Related Access Guides