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Whistles

12-14 St Christopher's Place, London, W1U 1NH

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Access Guide

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Summary

  • There is not onsite parking available here.
  • The most accessible entrance has: a step, a steep ramp/slope and manual doors.
  • There is step free access to the ground floor only once inside.
  • Toilet and changing facilities available include: standard fitting rooms.
  • This venue also has the following available: seating.

Getting Here (St Christopher's Place)

On Street Parking (St Christopher's Place)

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Duke Street, Barrett Street, and Marylebone Lane.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 only.
  • On Street Standard Parking View
    • Standard on street parking is available.
    • The on street standard parking bay(s) is/are located on Duke Street, Barrett Street, and Picton Place.
    • All of the parking bays are limited to a maximum of 4 hours, Monday - Saturday 08:30 - 18:30. The standard parking bays are pay-to-park via phone. The standard parking bays are not free for Blue Badge holders.
  • Comments View
    • Parking in the area is very limited and visitors are encouraged to use public transport; however, for information about the Blue Badge Scheme and parking in London please click here (new tab).
    • For information on where you can park with a disabled parking badge please click here (new tab).

Opening Times

  • Monday 10:00 - 18:30.
  • Tuesday 10:00 - 18:30.
  • Wednesday 10:00 - 18:30.
  • Thursday 10:00 - 19:00.
  • Friday 10:00 - 19:00.
  • Saturday 10:00 - 19:00.
  • Sunday 12:00 - 18:00.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Entrance

  • There is ramped/sloped or stepped access at this entrance.
  • There is a ramp with a steep gradient and a width less than 75cm .
  • The ramp does not have handrails.
  • There is one step.
  • The step is not clearly marked and there are no handrails.
  • The ramp overcomes the step.
  • This entrance has a bell.
  • Positioned at a recommended height: the bell.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 162cm.
  • There is not a second set of doors.
  • Comments View
    • There is a portable steep ramp that the staff can bring outside to assist the customer in overcoming the step.
    • There is a bell to press for assistance which wasn't working at the time of survey (November 2022).

Shop

  • The majority of aisle widths are not 150cm+.
  • Some flooring in the shop is smooth and even.
  • The flooring surface is not smooth and even due to carpet.
  • The flooring is not non-slip, with and.
  • There is step-free access to the till(s).
  • There is not a low level till at the recommended height for seated users.
  • The checkout area has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • Services/facilities available in the shop include: a portable card machine for payment, standard fitting rooms and a member of staff to provide assistance.
  • There is background noise here.
  • The majority of the shop floor is an even surface. Floor 1 has a rug on the floor and the fitting rooms on floor 1 are carpeted. The bridal suite on the floor -1 has a rug inside it.

Fitting Room(s)

  • Standard Fitting Room(s) View
    • The standard fitting rooms have: a stool, a coat hook and a mirror.
    • There are 4 standard fitting rooms on floor G with level access and two can be joined together to make a larger fitting room. There are 3 more fitting rooms on floor 1. There is one bridal suite fitting room on the floor -1 which is open by appointment only.

Stairs (To Floors -1, G and 1)

  • The floors which are accessible by stairs are -1, G and 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked but there is a handrail on the right.
  • The stairs are open.

Accessible Toilet

  • There are no accessible toilets available at this venue.

Standard Toilet(s)

  • There are no standard toilets available at this venue.

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