You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • St George's Hospital is located on Blackshaw Road and can be accessed by the A24.
    Head north-east on High Street Colliers Wood/A24 towards Longley Road.
    Continue to follow A24 for 0.1 miles.
    Turn left onto Blackshaw Road and St George's Hospital is located on the right.
  • St George's Hospital has two visitors car park and multiple Blue Badge bays located at main entrances.
• By Bus View
  • Bus routes 493 and G1 enter the grounds of St George's Hospital.
    Several other bus routes serve roads within a short walk of the hospital.
    Routes 44, 77, 270, N44 stop on Garratt Lane, routes 57, 131. 219, and N155 stop on Tooting High Street, and routes 155, 264 and 280 stop on Blackshaw Road. Low-floor, wheelchair accessible buses run on all routes.
  • There is an onsite bus stop.
  • Onsite bus stops are located on the main hospital road.
• By Train View
  • The nearest train station is Haydons Road, 1.6 miles from St George's Hospital.
• By Underground View
  • The nearest underground station is Tooting Broadway, 0.3 miles from St George's Hospital.
• Useful Links View
  • For detailed information on bus services please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Southern Railway please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Thameslink Railway please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on TFL services please follow the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Grosvenor Wing.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8725 2453.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main corridor of all wings.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is available at the hospital.
• The mobility scooter charging point is located at the Atkinson Morley Wing main reception.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main receptions in each wing.

You are on Hospital Parking (Hospital Car Park 1). Skip to the next section.

Hospital Parking (Hospital Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Blackshaw Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park and throughout the car park.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.

You are on Hospital Parking (Hospital Car Park 2 - Blue Badge Parking - Out Of Use). Skip to the next section.

Hospital Parking (Hospital Car Park 2 - Blue Badge Parking - Out Of Use)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Perimeter Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 450cm (7ft 10in x 14ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Atkinson Morley Wing.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are level changes with no dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Atkinson Morley Wing entrance.
• Comments View
  • Disabled users are able to get a lift from this car park to the Atkinson Morley Wing.
  • At the time of survey (April 2023) Car Park 2 was permanently closed for visitors.

You are on Getting To (Brodie Ward). Skip to the next section.

Getting To (Brodie Ward)

• The Brodie Ward is/are located on the second floor of the Atkinson Morley Wing.
• Access to the Brodie Ward is via the Atkinson Morley Wing entrance.
• Enter via the Atkinson Morley Wing entrance and follow the corridor down to the lifts. Take the lifts on the right to the second floor. On exiting the lift, turn right. Turn right around the corner and go through the double doors in front. Head forward down the corridor and The Brodie Ward entrance will be located on the right.
• There is step free access, via lift, to the Brodie Ward.
• The Brodie Ward is approximately 27m from the lift.
• There is a/are manual, heavy, double door(s) between the Atkinson Morley Wing entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Atkinson Morley Wing Entrance). Skip to the next section.

Outside Access (Atkinson Morley Wing Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 262cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 261cm.
• Comments View
  • At the time of survey (April 2023) the main entrance doors were closed for maintenance (photograph 1).
  • Alternative access was via the side door (photograph 3).

You are on Other Floors (Atkinson Morley Wing). Skip to the next section.

Other Floors (Atkinson Morley Wing)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are varied.

You are on Lift (Atkinson Morley Wing). Skip to the next section.

Lift (Atkinson Morley Wing)

• There is a lift for public use.
• The lift is located straight down the main corridor, to the right.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 57m (62yd 1ft) from the Atkinson Morley Wing entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2, and 3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 135cm (4ft 5in).
• The dimensions of the lift are 175cm x 268cm (5ft 9in x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Reception (Brodie Ward). Skip to the next section.

Reception (Brodie Ward)

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• Reception View
  • The reception point is located along the main ward corridor.
  • The reception point is approximately 26m (28yd 1ft) from the Brodie Ward entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Ward (Brodie Ward). Skip to the next section.

Ward (Brodie Ward)

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• Ward Information View
  • This is a/an Neurosurgery ward.
  • This is a shared ward.
  • There is/are 6 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 30 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm (4ft 12in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 152cm (4ft 12in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 115cm (3ft 9in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 105cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 76cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the ground floor of the Atkinson Morley Wing.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the ground floor of the Atkinson Morley Wing.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 15:00 to 20:00.
  • The visiting times are the same for each day.
  • Protected meal times are between 12:00 to 13:00 and 17:00 to 18:00.
• Comments View
  • The side rooms were occupied at the time of the survey (October 2018).

You are on Day Room / Lounge Area (Brodie Ward). Skip to the next section.

Day Room / Lounge Area (Brodie Ward)

• There is a day room/lounge area.
• The day room/lounge area is approximately 12m from the Brodie Ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 96cm (3ft 2in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is bench seating and single seats with armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 35cm (1ft 2in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Washroom (Brodie Ward - Shared). Skip to the next section.

Washroom (Brodie Ward - Shared)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located along the main ward corridor.
  • The washroom surveyed is approximately 32m from the Brodie Ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 215cm x 250cm (7ft 1in x 8ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 157cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 123cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Brodie Ward - Female). Skip to the next section.

Washroom (Brodie Ward - Female)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located along the main ward corridor.
  • The washroom surveyed is approximately 23m from the Brodie Ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 220cm x 200cm (7ft 3in x 6ft 7in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There are coat hooks at 155cm and 180cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 76cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 145cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Accessible Toilet (Brodie Ward). Skip to the next section.

Accessible Toilet (Brodie Ward)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located on the right, along the main ward corridor.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Brodie Ward entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 200cm x 195cm (6ft 7in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 108cm (3ft 7in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 155cm and 180cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 118cm (3ft 10in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Brodie Ward). Skip to the next section.

Standard Toilet(s) (Brodie Ward)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the left, along the main ward corridor.
  • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the Brodie Ward entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are bright.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Atkinson Morley Wing link (new tab) - click here.
• Hospital Parking link (new tab) - click here.