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Caroline Ward

St George’s Hospital, Blackshaw Road, Tooting, London, SW17 0QT

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Access Guide

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Getting To (Caroline Ward)

Parking (Atkinson Morley Wing - Blue Badge Bays)

  • Car Park View
    • The car park is located on Perimeter Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 450cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 108m from the Atkinson Morley Wing entrance.
    • The most accessible route from the Blue Badge parking has a lift, a very easy slope and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Lift (Atkinson Morley Wing Parking)

  • The lift surveyed is located to the left of the Atkinson Morley Wing entrance.
  • The distance from Atkinson Morley Wing - Blue Badge bays is 35m.
  • The most accessible route to the lift has a slight ramp or slope.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 116cm (width) x 143cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were low at the time of the survey.

Entrance (Atkinson Morley Wing)

  • This entrance is located at the front of the hospital, off Perimeter Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 308cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 142cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Lift (Atkinson Morley Wing)

  • The lift surveyed is located past the Atkinson Morley reception and to the right.
  • The distance from the Atkinson Morley Wing entrance is 53m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground, ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 175cm (width) x 269cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

Entrance (Caroline Ward and Charles Pumphrey Unit)

  • This entrance is located on the third floor of the Atkinson Morley Wing.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 156cm.
  • The height of the hand sanitiser is 129cm.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 168cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 106cm.

Ward (Caroline Ward)

  • Ward Information View
    • This is a cardiothoracics specialist ward.
    • This is a shared ward.
    • There are 4 bays available.
    • There are 2 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • The height of the hand sanitiser is 120cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 170cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding and dementia-friendly signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 104cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The desk has patterned/distracting backgrounds.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: a toilet with adaptations and washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor, to the left from the Atkinson Morley Wing entrance.
  • Visiting Hours View

Toilet and Changing Facilities (Caroline Ward)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located opposite beds 19-24.
    • The toilet with adaptations has a transfer space on both sides.
    • The male step-free standard toilet facilities are located opposite beds 19-24.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located opposite beds 3-8 and 19-24.
    • The shower facilities which have adaptations are located opposite beds 19-24.

Lounge (Day Room)

  • The lounge is located at the end of the main ward corridor, to the left.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in the lounge includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Bathroom with Adaptations (Shower Room - Female)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor and on the left, opposite beds 19-24.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 366cm (width) x 305cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 124cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 117cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 156cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • The door has a locked extension leaf, which can be opened on request.

Shower with Adaptations (Male)

  • Location and Access View
    • The shower surveyed is located along the ward corridor, on the left, opposite beds 19-24.
    • The most accessible route to the shower has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 47cm from the floor.
    • There are grab rails for the shower.
    • The grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 178cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.

Toilet with Adaptations (Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located along the ward corridor and on the left, opposite beds 19-24.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 380cm (width) x 365cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 138cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 158cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 137cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 159cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The door has a locked extension leaf, which can be unlocked on request.