You are on Getting To (Children and Young People's Emergency Department). Skip to the next section.

Getting To (Children and Young People's Emergency Department)

• The most accessible route from the St James Wing Blue Badge bays has a slight ramp or slope.
• View further information about parking at the hospital (opens new tab)
• Access to the Children and Young People's Emergency Department is via the Emergency Department entrance.
• There is not a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• The Children and Young People's Emergency Department is located within the Emergency Department.
• The Children and Young People's Emergency Department is approximately 42m from the Emergency Department entrance.
• Enter via the Emergency Department entrance and proceed ahead.
  There is a slight ramp to access the reception area.
  Turn right and head towards the door to the right of the reception desk.
  Go through the door and follow the corridor.
  The entrance to the Children and Young People's Emergency Department is located on the left.
• Internally the most accessible route has a slight ramp or slope and manual doors.
• Some flooring along the route is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• The following toilet facilities are available along the route; standard toilets.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (St James Wing - Blue Badge Bays). Skip to the next section.

Parking (St James Wing - Blue Badge Bays)

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• Car Park View
  • The car park is located on Perimeter Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 5 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 495cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 22m from the St James Wing entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Emergency Department). Skip to the next section.

Entrance (Emergency Department)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 118cm.
• The door has a low visual contrast.
• There is step-free access via ramp as you enter.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.

You are on Department / Service (Children and Young People's Emergency Department). Skip to the next section.

Department / Service (Children and Young People's Emergency Department)

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• Location and Access View
  • The Children and Young People's Emergency Department is located within the Emergency Department.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There is an intercom at a height of 139cm.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 170cm.
  • There is a push pad or push button to exit at a height of 125cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • There are 9 consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this area includes: treatment tables/beds.
  • There is not a hearing assistance system.
  • The following facilities are available for patients: toilets with adaptations and washrooms.

You are on Toilet and Changing Facilities (Children and Young People's Emergency Department). Skip to the next section.

Toilet and Changing Facilities (Children and Young People's Emergency Department)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the right from the Children and Young People's Emergency Department entrance.
  • The transfer space varies between left and right in the toilets with adaptations.
  • Bathrooms with adaptations are located along the department corridor.

You are on Reception (Children and Young People's Emergency Department). Skip to the next section.

Reception (Children and Young People's Emergency Department)

• The reception is located to the left from the Children and Young People's Emergency Department entrance.
• The distance from the Children and Young People's Emergency Department entrance is 6m.
• There is step-free level access to reception.
• The height of the reception desk is 114cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Some seating is fixed.

You are on Consultation / Medical Room (Triage Rooms). Skip to the next section.

Consultation / Medical Room (Triage Rooms)

• There are 2 consultation/medical rooms available.
• The room surveyed was; Triage.
• The room is located to the left from the Children and Young People's Emergency Department entrance.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door is easy to open.
• The width of the opening is 90cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Exam Rooms). Skip to the next section.

Consultation / Medical Room (Exam Rooms)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Exam 3.
• The room is located along the Children and Young People's Emergency Department corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The door is easy to open.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Paediatric Urgent Care Centre). Skip to the next section.

Consultation / Medical Room (Paediatric Urgent Care Centre)

• There is 1 consultation/medical room available.
• The room surveyed was; Paediatric Urgent Care Centre.
• The room is located off the Children and Young People's Emergency Department corridor.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• The width of the opening to the Paediatric Urgent Care Centre is 160cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests, chairs without armrests and armchairs.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were low at the time of the survey.
• There are 5 bays.

You are on Consultation / Medical Room (Children and Young People's Assessment Unit). Skip to the next section.

Consultation / Medical Room (Children and Young People's Assessment Unit)

• There is 1 consultation/medical room available.
• The room surveyed was; Children and Young People's Assessment Unit.
• The room is located off the Children and Young People's Emergency Department corridor.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors are permanently held open.
• The width of the opening is 175cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny and patterned.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were low at the time of the survey.
• There are 4 bays and 2 side rooms within this unit.

You are on Consultation / Medical Room (Majors). Skip to the next section.

Consultation / Medical Room (Majors)

• There is 1 consultation/medical room available.
• The room surveyed was; Majors.
• The room is located at the rear of the department.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors are permanently held open.
• The width of the opening is 175cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• There are 4 bays within the Majors area.

You are on Bathroom with Adaptations (Children and Young People's Assessment Unit - Shower and Toilet 1). Skip to the next section.

Bathroom with Adaptations (Children and Young People's Assessment Unit - Shower and Toilet 1)

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• Location and Access View
  • The bathroom surveyed is located along the department corridor.
  • The distance from the Children and Young People's Assessment Unit entrance is 3m.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 89cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 182cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 120cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 37cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 68cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 117cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 126cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The bathroom has a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The height of the baby change table is 107cm.
  • The bathroom has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • There are grab rails for the shower.
  • The shower grab rails have a medium visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.

You are on Bathroom with Adaptations (Children and Young People's Assessment Unit - Shower and Toilet 2). Skip to the next section.

Bathroom with Adaptations (Children and Young People's Assessment Unit - Shower and Toilet 2)

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• Location and Access View
  • The bathroom surveyed is located along the department corridor.
  • The distance from the Children and Young People's Assessment Unit entrance is 8m.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 170cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 115cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 37cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 68cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 124cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 130cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The bathroom has a pedal bin and a clinical waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails for the shower.
  • The shower grab rails have a medium visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.

You are on Toilet with Adaptations (Reception Waiting Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception Waiting Area - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right from the Children and Young People's Emergency Department entrance.
  • The distance from the Children and Young People's Emergency Department entrance is 4m.
  • The most accessible route to the toilet has step-free level access and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 128cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 109cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 125cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 130cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin and a clinical waste bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 95cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Reception Waiting Area - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception Waiting Area - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right from the Children and Young People's Emergency Department entrance.
  • The distance from Children and Young People's Emergency Department entrance is 5m.
  • The most accessible route to the toilet has step-free level access and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial, written text and dementia friendly signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 245cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 105cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 120cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 129cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin and a clinical waste bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.