You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • St George's Hospital is located on Blackshaw Road and can be accessed by the A24.
    Head north-east on High Street Colliers Wood/A24 towards Longley Road.
    Continue to follow A24 for 0.1 miles.
    Turn left onto Blackshaw Road and St George's Hospital is located on the right.
  • St George's Hospital has two visitors car park and multiple Blue Badge bays located at main entrances.
• By Bus View
  • Bus routes 493 and G1 enter the grounds of St George's Hospital.
    Several other bus routes serve roads within a short walk of the hospital.
    Routes 44, 77, 270, N44 stop on Garratt Lane, routes 57, 131. 219, and N155 stop on Tooting High Street, and routes 155, 264 and 280 stop on Blackshaw Road. Low-floor, wheelchair accessible buses run on all routes.
  • There is an onsite bus stop.
  • Onsite bus stops are located on the main hospital road.
• By Train View
  • The nearest train station is Haydons Road, 1.6 miles from St George's Hospital.
• By Underground View
  • The nearest underground station is Tooting Broadway, 0.3 miles from St George's Hospital.
• Useful Links View
  • For detailed information on bus services please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Southern Railway please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Thameslink Railway please follow the link below.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on TFL services please follow the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor of the Grosvenor Wing.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8725 2453.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the main corridor of all wings.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is available at the hospital.
• The mobility scooter charging point is located at the Atkinson Morley Wing main reception.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact the main receptions in each wing.

You are on Hospital Parking (Hospital Car Park 1). Skip to the next section.

Hospital Parking (Hospital Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Blackshaw Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park and throughout the car park.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.

You are on Hospital Parking (Hospital Car Park 2 - Blue Badge Parking - Out Of Use). Skip to the next section.

Hospital Parking (Hospital Car Park 2 - Blue Badge Parking - Out Of Use)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off Perimeter Road.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 450cm (7ft 10in x 14ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Atkinson Morley Wing.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are level changes with no dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Atkinson Morley Wing entrance.
• Comments View
  • Disabled users are able to get a lift from this car park to the Atkinson Morley Wing.
  • At the time of survey (April 2023) Car Park 2 was permanently closed for visitors.

You are on Hospital Parking (Lanesborough Wing - Blue Badge Parking). Skip to the next section.

Hospital Parking (Lanesborough Wing - Blue Badge Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the left of the Lanesborough Wing entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 11 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 389cm x 609cm (12ft 9in x 19ft 12in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Lanesborough Wing entrance.

You are on Getting To (Clinic D). Skip to the next section.

Getting To (Clinic D)

• Clinic D is/are located on the ground floor of the Lanesborough Wing.
• Access to Clinic D is via the Lanesborough Wing entrance.
• Enter via the Lanesborough Wing entrance and proceed down the corridor, passing through three sets of double doors. Clinic D is along the corridor on your left hand side.
• There is step free access to Clinic D.
• Clinic D is approximately 55m from the Lanesborough Wing entrance.
• There is a/are manual, heavy, double door(s) between the Lanesborough Wing entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Lanesborough Wing Entrance). Skip to the next section.

Outside Access (Lanesborough Wing Entrance)

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• Entrance Details View
  • This information is for the entrance located on the right side of the main hospital building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is an intercom.
  • The height of the intercom is 136cm (4ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 115cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 115cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Opening Times (Clinic D). Skip to the next section.

Opening Times (Clinic D)

• Monday 08:30 - 21:00.
• Tuesday 08:30 - 21:00.
• Wednesday 08:30 - 21:00.
• Thursday 08:30 - 21:00.
• Friday 08:30 - 21:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Clinic D Entrance). Skip to the next section.

Entrance (Clinic D Entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor of Lanesborough Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 87cm.

You are on Reception (Clinic D). Skip to the next section.

Reception (Clinic D)

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• Reception View
  • The reception point is located to the right as you enter.
  • The reception point is approximately 10m (10yd 2ft) from the Clinic D entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating only.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Waiting Room / Area (Clinic D). Skip to the next section.

Waiting Room / Area (Clinic D)

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the Clinic D entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Inside Access (Clinic D). Skip to the next section.

Inside Access (Clinic D)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Consultation / Treatment Room (Consultation Rooms). Skip to the next section.

Consultation / Treatment Room (Consultation Rooms)

• There is / are 14 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 6.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet (Clinic D). Skip to the next section.

Accessible Toilet (Clinic D)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located on the left hand side of the main corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The door is light.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 255cm x 208cm (8ft 4in x 6ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 92cm (3ft).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste and waste paper pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the external door and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Clinic D). Skip to the next section.

Standard Toilet(s) (Clinic D)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the waiting room.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Hospital Parking link (new tab) - click here.
• Lanesborough Wing link (new tab) - click here.