Access Guide
Getting To (Therapies)
- Therapies is located on the ground floor of Jenner Wing.
- Therapies is approximately 100m from the St James Wing entrance, or 60m from the Jenner Wing entrance.
- View further information about parking at the hospital (opens new tab)
- Access to Therapies is via the St James Wing entrance, or the Jenner Wing entrance.
- For access from the St James wing entrance;
Proceed down the corridor and when this corridor comes to an end, continue straight toward Jenner Wing using the corridor in front of you.
Follow this corridor to the end and turn right into Jenner Wing.
Walk approximately 20m and the entrance is on the right, almost directly opposite the Pret a Manger.
For access via Jenner Wing;
Enter the Jenner Wing entrance, walk approximately 20m and turn right at the corridor after Peabodies Coffee Shop.
Continue for 20m and Therapies is on the left-hand side, just beyond the Pret a Manger. - View further information about entrances (opens new tab)
- There is step free access to Therapies.
- Some flooring is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Parking (St James Wing - Blue Badge Bays)
-
Car Park
View
- The car park is located on Perimeter Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 495cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 22m from the St James Wing entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (St James Wing)
- This entrance is located at the front of the hospital, off Perimeter Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a buzzer at a height of 133cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 113cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 110cm.
- The second set of doors have a high visual contrast.
- These doors are locked between 10pm and 5.30am.
- There is step-free level access as you enter.
Entrance (Therapies Entrance)
-
Entrance Details
View
- This information is for the entrance located on the ground floor of St James Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser.
- The height of the hand sanitiser is 116cm (3ft 10in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 86cm.
Reception
-
Reception
View
- The reception point is located through the first doorway to the right from the Therapies entrance.
- The reception point is approximately 8m (8yd 2ft) from the Therapies entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower) .
- There is not sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Opening Times (Hydrotherapy)
- Access is by appointment only.
Entrance (Hydrotherapy Entrance)
-
Entrance Details
View
- This information is for the entrance located in the Therapy's Department.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 81cm.
Inside Access (Hydrotherapy)
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate and tiles.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are bright.
Hydrotherapy
- Hydrotherapy is exercise in water, and can help patients to perform movements or exercise that they find difficult to do outside the water. This is a service unique to St Georges Hospital and only a few other hospitals in London. Once hydrotherapy is completed you may be progress to land-based exercises. You also have the opportunity to independently complete your hydrotherapy exercises on a regular basis using the Private Patients Evening Pool Service.
- The Hydrotherapy pool is accessed by 5 steps up to the edge with handrails on both sides and 7 steps into the pool with handrails on both sides.
- There is a treatment bed available.
Standard Changing Room (Hydrotherapy)
- There is a/are standard changing room(s) available.
- The standard changing room(s) surveyed is/are located to the left as you enter the Hydrotherapy entrance.
- There is level access to the standard changing room(s).
Washroom (Hydrotherapy)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower.
- There is/are 2 washroom(s) of this type in the unit.
- The washroom surveyed is located to the left as you face the Hydrotherapy pool.
- There is step free access to the washroom surveyed once inside the unit.
- This washroom is shared.
- There is pictorial and written or text signage on or near the washroom door.
- The dimensions of the washroom are 176cm x 193cm (5ft 9in x 6ft 4in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is not a wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom does not have a non-slip floor.
-
Shower Details
View
- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
- There are wall-mounted grab rails available for the shower.
-
Colour Contrast and Lighting
View
- The visual contrast between the dropdown rail(s) and wall is low.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is low.
- Lighting levels are low.
Toilet with Adaptations (Hydrotherapy)
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the left as you enter Hydrotherapy.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The dimensions of the accessible toilet are 192cm x 206cm (6ft 4in x 6ft 9in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 107cm (3ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
- The height of the coat hook is 171cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 96cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a medium visual contrast between the internal door and wall.
- The contrast between the external door and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is poor.
- The lighting levels are poor.
Standard Toilet(s)
- The nearest standard toilet is located in the Therapy's reception.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Hospital Parking link (new tab) - click here.
- St James Wing link (new tab) - click here.
- Therapy's link (new tab) - click here.
