Access Guide
Getting To (Ingredients Restaurant)
- The Ingredients Restaurant is located on the first floor of Lanesborough Wing.
- The Ingredients Restaurant is approximately 50m from the lift.
- View further information about parking at the hospital (opens new tab)
- Access to the Ingredients Restaurant is via the Lanesborough Wing entrance.
- Enter via the Lanesborough Wing entrance and proceed down the corridor, passing through two sets of double doors. Turn left into the lift lobby and take the lift to the first floor. On exiting the lift take the corridor diagonally to the right. Follow the corridor, passing through the double doors and the Special Care Unit to your left. Turn left at the end of the corridor and the entrance to the Ingredients Restaurant is on your right hand side along the corridor.
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- There is step free access, via lift, to the Ingredients Restaurant.
- The most accessible route includes manual doors which are held open.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Parking (Lanesborough Wing - Blue Badge Bays)
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Car Park
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- The car park is located off Perimeter Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 424cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 3m from the Lanesborough Wing entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Lanesborough Wing entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
- Pick up and drop off only applies between 6am to 8pm with 20 minutes maximum stay.
No parking between 8pm and 6am.
Entrance (Lanesborough Wing)
- This entrance is located on the right hand side of the hospital, off Perimeter Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a buzzer at a height of 134cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 117cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors are permanently held open.
- The width of the opening is 130cm.
- The second set of doors have a high visual contrast.
- These doors are locked between 10pm and 5.30am.
- There is step-free level access as you enter.
Lift (Lanesborough Wing)
- The lift surveyed is located ahead after entering the Lanesborough Wing entrance and to the left.
- The distance from the Lanesborough Wing entrance is 64m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second, third, fourth and fifth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 126cm.
- The internal dimensions of the lift are 168cm (width) x 260cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which vary in size.
Opening Times (Breakfast)
- Monday 07:30 - 11:00.
- Tuesday 07:30 - 11:00.
- Wednesday 07:30 - 11:00.
- Thursday 07:30 - 11:00.
- Friday 07:30 - 11:00.
- Saturday 07:30 - 11:00.
- Sunday 07:30 - 11:00.
Opening Times (Lunch)
- Monday 12:00 - 14:30.
- Tuesday 12:00 - 14:30.
- Wednesday 12:00 - 14:30.
- Thursday 12:00 - 14:30.
- Friday 12:00 - 14:30.
- Saturday 12:00 - 14:30.
- Sunday 12:00 - 14:30.
Opening Times (Supper)
- Monday 17:00 - 19:45.
- Tuesday 17:00 - 19:45.
- Wednesday 17:00 - 19:45.
- Thursday 17:00 - 19:45.
- Friday 17:00 - 19:45.
- Saturday 17:00 - 19:45.
- Sunday 17:00 - 19:45.
Entrance (Ingredients Restaurant Entrance)
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Entrance Details
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- This information is for the entrance located on the first floor of Lanesborough Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 174cm.
Inside Access (Ingredients Restaurant)
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- No Braille signage is available.
- No tactile signage is available.
- No pictorial signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate and tiles.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
Counter (Ingredients)
- The counter is located on the right hand side of the restaurant.
- The counter is approximately 20m (21yd 2ft) from the Ingredients Restaurant entrance.
- The counter is clearly visible from the entrance.
- There is step free access to the counter.
- The lighting levels at the counter are medium.
- The height of the counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
Counter (Costa)
- The counter is located on the right hand side of the restaurant.
- The counter is approximately 20m (21yd 2ft) from the Ingredients Restaurant entrance.
- The counter is clearly visible from the entrance.
- There is step free access to the counter.
- The lighting levels at the counter are medium.
- The height of the counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
Eating and Drinking (Ingredients Restaurant and Costa)
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the Ingredients Restaurant entrance.
- The distance between the floor and the lowest table is 38cm (1ft 3in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations
- The nearest accessible toilet is located outside the restaurant, in the main corridor.
Standard Toilet(s)
- The nearest standard toilet is located outside the restaurant, in the main corridor.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Hospital Parking link (new tab) - click here.
- Lanesborough Wing link (new tab) - click here.