You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 24 consultation/treatment rooms which cover the following services:
  Blood Test Rooms, Colposcopy & Gynaecology/Oncology Unit, Early Pregnancy Unit, Gynaecological Ultrasound, Gynaecology Surgical Clinic and Urogynaecology Clinic.

You are on Getting To (Lanesborough Outpatients - Clinic A). Skip to the next section.

Getting To (Lanesborough Outpatients - Clinic A)

• Lanesborough Outpatients - Clinic A is located on the ground floor of the Lanesborough Wing.
• Lanesborough Outpatients - Clinic A is approximately 36m from the Lanesborough Wing entrance.
• View further information about parking at the hospital (opens new tab)
• Access to Lanesborough Outpatients - Clinic A is via the Lanesborough Wing entrance.
• Enter via the Lanesborough Wing entrance and proceed down the corridor, passing through two sets of double doors. Turn left into the lift lobby and the entrance to Lanesborough Outpatients - Clinic A is in front of you.
• View further information about entrances (opens new tab)
• There is step free access to Lanesborough Outpatients - Clinic A.
• The most accessible route includes manual doors which are held open.
• Some flooring is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• View information about accessible toilet facilities in public areas (opens new tab).
• View information on getting to and around the hospital (opens new tab)

You are on Parking (Lanesborough Wing - Blue Badge Bays). Skip to the next section.

Parking (Lanesborough Wing - Blue Badge Bays)

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• Car Park View
  • The car park is located off Perimeter Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 12 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 424cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 130cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 3m from the Lanesborough Wing entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the right of the Lanesborough Wing entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.
  • Pick up and drop off only applies between 6am to 8pm with 20 minutes maximum stay.
    No parking between 8pm and 6am.

You are on Entrance (Lanesborough Wing). Skip to the next section.

Entrance (Lanesborough Wing)

• This entrance is located on the right hand side of the hospital, off Perimeter Road.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a buzzer at a height of 134cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 117cm.
• The doors have a high visual contrast.
• There is a second set of double automatic doors .
• The second set of doors are permanently held open.
• The width of the opening is 130cm.
• The second set of doors have a high visual contrast.
• These doors are locked between 10pm and 5.30am.
• There is step-free level access as you enter.

You are on Opening Times (Clinic A). Skip to the next section.

Opening Times (Clinic A)

• Access is by appointment only.

You are on Entrance (Outpatients). Skip to the next section.

Entrance (Outpatients)

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• Entrance Details View
  • This information is for the entrance located on the ground floor of Lanesborough Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 150cm.

You are on Reception (Main Reception - Clinic A). Skip to the next section.

Reception (Main Reception - Clinic A)

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• Reception View
  • The reception point is located ahead as you enter the outpatients entrance.
  • The reception point is approximately 9m (9yd 2ft) from the Lanesborough Outpatients - Clinic A entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and also a mixture of single seats with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Reception (Surgical Clinic A). Skip to the next section.

Reception (Surgical Clinic A)

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• Reception View
  • The reception point is located to the right of the outpatients entrance.
  • The reception point is approximately 13m (14yd 8in) from the outpatients entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and also a mixture of single seats with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Inside Access (Clinic A). Skip to the next section.

Inside Access (Clinic A)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Eating and Drinking (Café Bar). Skip to the next section.

Eating and Drinking (Café Bar)

• The following information is for the café/bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is cold snacks.

You are on Consultation / Treatment Room (Acute Gynaecology Unit). Skip to the next section.

Consultation / Treatment Room (Acute Gynaecology Unit)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Scanning Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 79cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Gynaecology Pre-assessment Clinic). Skip to the next section.

Consultation / Treatment Room (Gynaecology Pre-assessment Clinic)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Pre-assessment Clinic for Gynaecology.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 83cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

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• Comments View
  • Room 16 is used for patients in wheelchairs (as shown in photographs 4, 5 and 6).

You are on Consultation / Treatment Room (Blood Testing). Skip to the next section.

Consultation / Treatment Room (Blood Testing)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Blood Tests Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 73cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is/are adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

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• Comments View
  • Bay 10 (shown in photograph 2) is where patients in wheelchairs would be seen.

You are on Consultation / Treatment Room (Women's Health Counselling). Skip to the next section.

Consultation / Treatment Room (Women's Health Counselling)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Counselling Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 73cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Toilet with Adaptations (Clinic A). Skip to the next section.

Toilet with Adaptations (Clinic A)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the right of reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The dimensions of the accessible toilet are 184cm x 303cm (6ft x 9ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 110cm (3ft 7in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste and waste paper pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 131cm (4ft 4in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the external door and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Changing Facilities View
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s) (Clinic A). Skip to the next section.

Standard Toilet(s) (Clinic A)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located either side of reception.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.
• Comments View
  • There are also female and male standard toilets to the right hand side of the Café Bar (shown in photographs 4, 5 and 6).

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Hospital Parking link (new tab) - click here.
• Lanesborough Wing link (new tab) - click here.
• Lanesborough Outpatients - Clinic B link (new tab) - click here.
• Lanesborough Outpatients - Clinic C link (new tab) - click here.