You are on Getting To (Neonatal Unit). Skip to the next section.

Getting To (Neonatal Unit)

• The Neonatal Unit is located on the first floor of the Lanesborough Wing.
• The Neonatal Unit is approximately 24m from the lift.
• View further information about parking at the hospital (opens new tab)
• Access to the Neonatal Unit is via the Lanesborough Wing entrance.
• Enter via the Lanesborough Wing entrance and proceed down the corridor, passing through two sets of double doors. Turn left into the lift lobby and take the lift to first floor. On exiting the lift, turn right and then right again. Follow the corridor, passing through a set of double doors and the entrance to the Neonatal Unit is at the end of the corridor.
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• There is step free access, via lift, to the Neonatal Unit.
• The most accessible route includes manual doors which are held open.
• Some flooring is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• View information about accessible toilet facilities in public areas (opens new tab).
• View information on getting to and around the hospital (opens new tab)

You are on Parking (Lanesborough Wing - Blue Badge Bays). Skip to the next section.

Parking (Lanesborough Wing - Blue Badge Bays)

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• Car Park View
  • The car park is located off Perimeter Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 12 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 424cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 130cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 3m from the Lanesborough Wing entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the right of the Lanesborough Wing entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.
  • Pick up and drop off only applies between 6am to 8pm with 20 minutes maximum stay.
    No parking between 8pm and 6am.

You are on Entrance (Lanesborough Wing). Skip to the next section.

Entrance (Lanesborough Wing)

• This entrance is located on the right hand side of the hospital, off Perimeter Road.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a buzzer at a height of 134cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 117cm.
• The doors have a high visual contrast.
• There is a second set of double automatic doors .
• The second set of doors are permanently held open.
• The width of the opening is 130cm.
• The second set of doors have a high visual contrast.
• These doors are locked between 10pm and 5.30am.
• There is step-free level access as you enter.

You are on Lift (Lanesborough Wing). Skip to the next section.

Lift (Lanesborough Wing)

• The lift surveyed is located ahead after entering the Lanesborough Wing entrance and to the left.
• The distance from the Lanesborough Wing entrance is 64m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground, first, second, third, fourth and fifth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 126cm.
• The internal dimensions of the lift are 168cm (width) x 260cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which vary in size.

You are on Opening Times (Visiting Hours). Skip to the next section.

Opening Times (Visiting Hours)

• This service is open 24 hours.

You are on Entrance (Neonatal Unit Entrance). Skip to the next section.

Entrance (Neonatal Unit Entrance)

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• Entrance Details View
  • This information is for the entrance located on the first floor of Lanesborough Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 143cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm (4ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 130cm (4ft 3in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 146cm.

You are on Reception (Neonatal Unit). Skip to the next section.

Reception (Neonatal Unit)

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• Reception View
  • The reception point is located to the left as you enter.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Inside Access (Neonatal Unit). Skip to the next section.

Inside Access (Neonatal Unit)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Waiting Room / Area (Family Sitting Room). Skip to the next section.

Waiting Room / Area (Family Sitting Room)

• There is a waiting room / area.
• The waiting room / area is approximately 11m from the Neonatal Unit entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 74cm (2ft 5in).
• The type of flooring is carpet.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

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• Comments View
  • There is a kitchen within the Family Sitting Room.

You are on Room / Area (Intensive Care). Skip to the next section.

Room / Area (Intensive Care)

• There is / are 3 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Intensive Care 3.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) automatically towards you.
• The automatic door(s) is/are push pad activated.
• The door(s) is/are double width.
• The width of the door opening is 130cm (4ft 3in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room / area does not have background music playing.
• There is a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Room / Area (High Dependency Unit). Skip to the next section.

Room / Area (High Dependency Unit)

• There is / are 2 room(s) / area(s) available.
• The name / number of the room / area surveyed was; High Dependency Unit 1.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• The room / area does not have background music playing.
• There is a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Room / Area (Counselling / Interview Room). Skip to the next section.

Room / Area (Counselling / Interview Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Counselling / Interview Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Room / Area (Isolation Room). Skip to the next section.

Room / Area (Isolation Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Isolation Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 146cm (4ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

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• Comments View
  • The room was being used for storage at the time of the survey (October 2018).

You are on Room / Area (Quiet Room). Skip to the next section.

Room / Area (Quiet Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Quiet Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are low.

You are on Room / Area (Bed 2). Skip to the next section.

Room / Area (Bed 2)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Bed 2.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.

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• Comments View
  • The bedroom was in use at the time of the survey (October 2018).

You are on Washroom (Neonatal Unit). Skip to the next section.

Washroom (Neonatal Unit)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the unit.
  • The washroom surveyed is located on the right hand side of the unit corridor.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is shared.
  • There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 82cm (2ft 8in).
  • The dimensions of the washroom are 180cm x 256cm (5ft 11in x 8ft 5in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 175cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 78cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 126cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The cistern is close coupled and can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 125cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is low.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are medium.
• Comments View
  • There is a baby change table in the washroom.
    
  • The height of the baby changing table is 100cm.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Lanesborough Wing link (new tab) - click here.
• Hospital Parking link (new tab) - click here.