Access Guide
Getting To (PALS & Health Information Centre)
- The PALS & Health Information Centre is located on the ground floor of Grosvenor Wing.
- The PALS & Health Information Centre is approximately 33m from the Grosvenor Wing entrance.
- View further information about parking at the hospital (opens new tab)
- Access to the PALS & Health Information Centre is via the Grosvenor Wing entrance.
- Enter via the Grosvenor Wing entrance, head down the main corridor, passing reception on your right. Turn right and continue down the corridor and the PALS & Health Information Centre will be located on the left.
- View further information about entrances (opens new tab)
- There is step free access to the PALS & Health Information Centre.
- Some flooring is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Parking (Grosvenor Wing - Blue Badge Bays)
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Car Park
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- The car park is located off Perimeter Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 478cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 124cm.
- The nearest designated bay is 8m from the Grosvenor Wing entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on Perimeter Road.
- There is no dropped kerb from the drop-off point.
- Pick up and drop off only applies between 6am to 8pm with 20 minutes maximum stay.
No parking between 8pm and 6am.
Entrance (Grosvenor Wing)
- This entrance is located at the front of the hospital, off Perimeter Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 170cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Opening Times (PALS & Health Information Centre)
- Monday 09:30 - 16:30.
- Tuesday 09:30 - 16:30.
- Wednesday 09:30 - 16:30.
- Thursday Closed.
- Friday 09:30 - 16:30.
- Saturday Closed.
- Sunday Closed.
Entrance (PALS & Health Information Centre Entrance)
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Entrance Details
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- This information is for the entrance located on the ground floor of Grosvenor Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 79cm.
Inside Access (PALS & Health Information Centre)
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are medium.
Waiting Room / Area (PALS & Health Information Centre)
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the PALS & Health Information Centre entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- Some tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Consultation Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Consultation Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Toilet with Adaptations
- The nearest accessible toilet is located on the ground floor of Grosvenor Wing.
Standard Toilet(s)
- The nearest standard toilet is located on the ground floor of Grosvenor Wing.
