Access Guide
Getting To (St James Wing - St James Wing - Peabody's Café)
- This route starts at the St James Wing Blue Badge parking.
- The most accessible route from here has step-free access via slope.
- The slope has a slight gradient.
- This route also has uneven surfaces and a dropped kerb with tactile paving.
- View further information about parking at the hospital (opens new tab).
- Access to this service is via the St James Wing entrance.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- This service is located on the ground floor of St James Wing, within St James Outpatients.
- The service is approximately 50m from the St James Wing entrance.
- Enter via the St James Wing entrance.
- Continue along the corridor ahead, to the T-junction.
- At the T-junction, turn right.
- Go through the St James Wing Outpatients entrance ahead on the right.
- Peabody's Café is to the right, at the rear of the outpatients waiting area.
- This route to the service has step-free level access.
- Doors are held open along this route.
- There are resting areas along this route to the service.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab).
Parking (St James Wing - Blue Badge Bays)
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Car Park
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- The car park is located on Perimeter Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 495cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 22m from the St James Wing entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (St James Wing)
- This entrance is located at the front of the hospital, off Perimeter Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a buzzer at a height of 133cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 113cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 110cm.
- The second set of doors have a high visual contrast.
- These doors are locked between 10pm and 5.30am.
- There is step-free level access as you enter.
St James Wing - Outpatients Clinics Entrance
- This entrance is located on the ground floor of St James Wing.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 168cm.
- The doors have a high colour contrast.
Peabody's Café
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Location and Access
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- Peabody's Café is within St James Wing Outpatients, on the ground floor of St James Wing.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the right from the St James Wing - Outpatients Clinics entrance.
- There is step-free level access to the counter.
- The height of the counter is 97cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 97cm.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet and Changing Facilities (Peabody's Café)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located off the café seating area, to the left of the service counter.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located off the café seating area, to the left of the service counter.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located ahead and to the right from the St James Wing - Outpatients Clinics entrance, to the right of the Clinic 5 reception desk.
- The distance from the St James Wing - Outpatients Clinics entrance is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 208cm (width) x 230cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 137cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 67cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 103cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 91cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 157cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
